Birch Lane- Part Time Sales Associate

Location: Sarasota, Florida, United States

Department: Physical Retail In-Store

Team: Physical Retail

Pay: pay for this position is $17.50 per hour

About the Role

Wayfair's Birch Lane Part Time Sales Associate role at the Sarasota, FL (UTC Mall) location offers a dynamic entry into physical retail operations for their specialty home brand. Focused on warehouse-adjacent retail where showroom logistics meet customer service, associates drive sales by connecting with shoppers, understanding their home needs, and guiding purchases through in-store POS, online platforms, apps, or custom quotes. This position emphasizes operational efficiency in a fast-paced environment, including maintaining product displays that simulate warehouse-to-home transitions, assisting walk-ins, and supporting overall store inventory flow, all while earning $17.50 per hour. Ideal for those seeking growth in Wayfair's reinvented home retail model, the role combines sales expertise with light operations tasks like restocking and presentation to ensure seamless customer experiences. With rapid advancement potential and constant learning, it's suited for motivated individuals ready to handle the blend of frontline sales and back-of-house readiness in a part-time capacity, contributing to Wayfair's expanding physical retail footprint.

Key Responsibilities

• Engage customers to understand needs and drive sales in the store
• Guide customers through product options and home styling solutions
• Close sales using in-store POS, online, app, or quote methods
• Assist walk-in customers with product inquiries and purchases
• Maintain organized product displays and store presentation
• Support inventory checks and restocking of showroom items
• Educate customers on purchase options including logistics for delivery
• Collaborate with team on daily store operations and sales goals

Required Qualifications

• Availability for part-time schedule in retail environment
• Ability to stand for extended periods in a warehouse-style retail setting
• Basic understanding of inventory handling and stock presentation
• Customer service experience in high-volume sales operations
• Comfortable with point-of-sale (POS) systems for transaction processing
• Reliable transportation to Sarasota, FL location
• Ability to lift and move lightweight furniture displays

Preferred Qualifications

• Retail sales experience in home goods or furniture
• Familiarity with Wayfair online platforms and apps
• Previous work in physical retail or logistics support roles

Required Skills

• Customer engagement and relationship building
• Sales closing and negotiation
• Product knowledge in home furnishings
• POS system operation
• Online and app-based transaction processing
• Active listening and needs assessment
• Inventory presentation and organization
• Team collaboration in fast-paced retail
• Communication and style consultation
• Adaptability to customer walk-ins
• Basic logistics awareness for quotes and delivery
• Confidence in high-interaction sales environment

Benefits

• $17.50 per hour competitive pay rate
• Part-time flexible scheduling for work-life balance
• Rapid career growth opportunities within Wayfair
• Constant learning and professional development
• Dynamic team environment in retail operations
• Employee discounts on Wayfair and Birch Lane products
• Supportive culture focused on reinventing home retail

Wayfair is an equal opportunity employer committed to diversity and inclusion.