Birch Lane- Part Time Sales Associate

Location: Tampa, Florida, United States

Department: Physical Retail In-Store

Team: Physical Retail

Pay: pay for this position is $17.00 per hour

About the Role

The Birch Lane Part Time Sales Associate position at Wayfair's Tampa, FL retail store (International Plaza and Bay Street) combines customer-facing sales with essential warehouse and logistics operations in a physical retail environment. Associates drive sales by engaging customers, understanding their home needs, and guiding purchases through in-store POS, online platforms, or the Wayfair app, while ensuring seamless product availability from backroom stock. This role emphasizes operational efficiency, including inventory management, shipment receiving, and rapid stock replenishment to support Wayfair's high-volume logistics model. Ideal for those seeking rapid growth in retail operations, the position offers $17.00 per hour and focuses on reinventing home retail through dynamic challenges and constant learning. Associates demonstrate confidence in closing sales, educating on purchase options, and maintaining store readiness, bridging front-end customer service with back-end logistics tasks like lifting inventory and coordinating fulfillment. This part-time opportunity in Wayfair's Physical Retail In-Store department provides a pathway to broader warehouse and supply chain roles within the company.

Key Responsibilities

• Engage customers to drive sales and understand product needs
• Guide customers through in-store, online, app, and hybrid purchase options
• Close sales confidently using POS and digital tools
• Maintain store inventory accuracy and replenish stock from backroom
• Process customer orders and coordinate with warehouse fulfillment
• Assist in receiving and organizing shipments for logistics efficiency
• Ensure seamless operations between retail floor and storage areas
• Support rapid product movement from stock to sales floor
• Monitor stock levels to prevent logistics disruptions

Required Qualifications

• Available to work part-time flexible schedule including evenings and weekends
• Ability to stand for extended periods and lift up to 50 lbs for store operations
• Basic knowledge of inventory management and stock replenishment processes
• Experience in retail operations with focus on order fulfillment
• Strong organizational skills for maintaining warehouse-like store backroom
• Customer service experience in high-volume sales environments
• Familiarity with POS systems for transaction processing
• Ability to collaborate with logistics teams for product availability

Preferred Qualifications

• Prior experience in Wayfair or furniture retail logistics
• Knowledge of supply chain operations in physical retail
• Forklift or pallet jack certification for store stocking
• Experience with warehouse management systems (WMS)

Required Skills

• Customer engagement and sales closing
• Product knowledge in home furnishings
• POS system operation
• Inventory tracking and management
• Stock replenishment and organization
• Order processing and fulfillment
• Team collaboration in fast-paced retail
• Communication for customer guidance
• Physical stamina for lifting and standing
• Problem-solving for logistics issues
• Digital tool proficiency (app, online sales)
• Attention to detail in operations
• Adaptability to dynamic store challenges
• Basic warehouse handling techniques

Benefits

• $17.00 per hour competitive pay
• Part-time flexible scheduling for work-life balance
• Rapid career growth opportunities within Wayfair
• Constant learning and development programs
• Dynamic team environment in retail operations
• Employee discounts on Wayfair and Birch Lane products
• Access to Wayfair's comprehensive benefits package
• Opportunities to transition to full-time logistics roles

Wayfair is an equal opportunity employer committed to diversity and inclusion.