Category Associate, Canada

Location: Shanghai, China

Department: Category Management & Lifestyle Brands

Team: Business & Operations

About the Role

Wayfair is revolutionizing home shopping through its Asia eCommerce expansion, and the Category Associate role in Canada category (based in Shanghai) focuses on warehouse, logistics, and operations excellence. You will own category strategy, supplier partnerships, and direct impact on fulfillment efficiency, inventory management, and supply chain performance across Wayfair's Asia operations. Working with external logistics providers and internal teams, you'll optimize warehouse processes to drive bottom-line results in a dynamic home goods market. Key responsibilities include building supplier relationships for reliable logistics, analyzing operational metrics like delivery times and stock levels, and executing plans to enhance category performance. This role demands expertise in problem-solving supply chain challenges, coordinating with Shanghai-area warehouses, and collaborating cross-functionally to scale Wayfair's operations seamlessly. Ideal for logistics professionals passionate about eCommerce growth in Asia. You'll thrive in a fast-paced environment, leveraging data-driven insights to manage key accounts and advance strategic goals, ultimately contributing to Wayfair's leadership in efficient, customer-centric home delivery.

Key Responsibilities

• Build and maintain strong relationships with suppliers and logistics partners
• Develop category strategies focused on warehouse efficiency and supply chain optimization
• Analyze key business metrics including inventory turnover and fulfillment rates
• Collaborate with cross-functional teams on operational improvements
• Manage supplier performance in delivery timelines and quality control
• Drive tactical plans for category growth and logistics cost reduction
• Monitor warehouse operations and coordinate with Asia fulfillment centers
• Execute against goals impacting Wayfair's bottom line through operations
• Problem-solve supply chain disruptions and capacity issues

Required Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or related field
• 2+ years of experience in category management, procurement, or supplier relations in eCommerce or retail
• Experience managing logistics and supply chain operations for Asia markets
• Strong understanding of warehouse fulfillment and inventory management processes
• Proficiency in data analysis for operational metrics and performance tracking
• Ability to travel to supplier sites and warehouses as needed
• Fluency in English and Mandarin

Preferred Qualifications

• Experience in home goods or furniture logistics
• Knowledge of Chinese import/export regulations and customs logistics
• Prior work with Wayfair or similar eCommerce platforms
• Advanced Excel or supply chain software proficiency

Required Skills

• Supplier relationship management
• Supply chain and logistics optimization
• Data analysis and KPI tracking
• Inventory and warehouse management
• Cross-functional collaboration
• Strategic planning and execution
• Problem-solving in operations
• Excel and data visualization tools
• eCommerce platform knowledge
• Negotiation with vendors
• Asia market logistics expertise
• Performance metric management
• Tactical project management
• Communication and presentation skills
• Adaptability to fast-paced environment

Benefits

• Competitive salary and performance bonuses
• Comprehensive health and dental insurance
• Paid time off and flexible working hours
• Professional development and training opportunities
• Stock options and employee stock purchase program
• Relocation assistance for Shanghai
• Team-building events and wellness programs
• Modern office with warehouse proximity perks

Wayfair is an equal opportunity employer committed to diversity and inclusion.