Design Senior Specialist, Cabinetry

Location: Atlanta, Georgia, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair's Design Senior Specialist, Cabinetry role in the Physical Retail In-Store department in Atlanta, Georgia, focuses on transforming customer visions into functional, beautiful home spaces through expert design services. Specialists guide clients through comprehensive renovation projects, including kitchens, bathrooms, laundry rooms, and custom built-ins, utilizing Wayfair's vast product catalog encompassing cabinetry, tile, flooring, and plumbing to deliver tailored solutions for both DIY homeowners and professional contractors. This position emphasizes proactive problem-solving, sales-driven design consultations, and ensuring projects align with customer goals, styles, and budgets within a dynamic retail operations environment. Key to success is deep expertise in cabinetry and renovation logistics, coordinating with Wayfair's warehouse systems for efficient product sourcing and fulfillment. The role bridges creative design with operational excellence, supporting in-store customer experiences while optimizing supply chain elements like inventory availability and delivery timelines. Ideal candidates are passionate about design, sales, and the operational backbone of retail logistics at Wayfair.

Key Responsibilities

• Guide customers through their cabinetry and home renovation journey
• Design functional and stylish spaces for kitchens, bathrooms, laundry rooms, and built-ins
• Leverage Wayfair’s product catalog to source cabinetry, tile, flooring, and plumbing
• Provide complete solutions for DIY homeowners and contractors
• Solve problems proactively to meet customer goals and budgets
• Drive sales through creative design consultations
• Coordinate product availability from Wayfair warehouses for timely delivery
• Ensure operational efficiency in in-store design and order fulfillment

Required Qualifications

• Expertise in cabinetry, bath, and kitchen design
• Proficiency in using Wayfair’s product catalog for complete renovation solutions
• Experience designing for DIY homeowners and professional contractors
• Ability to manage customer projects within budget constraints
• Strong knowledge of renovation materials including cabinetry, tile, flooring, and plumbing
• Proven track record in sales and customer guidance through design processes
• Capacity to handle full-scope home renovation projects from kitchens to custom built-ins

Preferred Qualifications

• Advanced certification in kitchen and bath design
• Experience in physical retail store operations
• Background in logistics coordination for renovation supply chains
• Familiarity with Wayfair's warehouse inventory systems

Required Skills

• Cabinetry design expertise
• Kitchen and bath renovation knowledge
• Product catalog navigation
• Customer vision translation
• Budget management
• Sales acumen
• Problem-solving
• Creativity in design
• Warehouse inventory awareness
• Logistics coordination for deliveries
• Operations efficiency in retail
• Contractor collaboration
• Material selection (tile, flooring, plumbing)

Benefits

• Competitive salary and performance incentives
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and flexible scheduling
• Employee discounts on Wayfair products
• Professional development opportunities in design and retail operations
• Career growth in physical retail and logistics

Wayfair is an equal opportunity employer committed to diversity and inclusion.