Design Senior Specialist, Home Renovation

Location: Atlanta, Georgia, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

The Design Senior Specialist, Home Renovation role in Wayfair's Physical Retail In-Store department in Atlanta, Georgia, focuses on operational support within warehouse and logistics contexts. As a key administrative contributor, you will ensure seamless store and supply chain operations by managing communications, calendars, and onboarding for the Store Leadership Team and Talent Partners. This position emphasizes structuring daily workflows to support efficient inventory handling, associate coordination, and timely responses to operational needs in a dynamic retail-warehouse hybrid environment. Key duties include handling incoming calls and callout logs critical for logistics staffing, organizing supplies to prevent warehouse disruptions, and facilitating interviews that bolster the team's capacity for order fulfillment and customer delivery prep. Your role directly impacts Wayfair's end-to-end operations, from maintaining a structured onboarding process for new hires in picking and packing roles to ensuring leadership stays connected for supply chain decisions. Ideal for those with a logistics mindset, this position offers exposure to Wayfair's integrated retail and warehouse ecosystem, promoting smooth transitions between in-store customer experiences and backend fulfillment processes while fostering a collaborative, high-energy atmosphere.

Key Responsibilities

• Manage incoming store communications including calls and associate callout logs
• Coordinate and maintain Store Leader’s calendar for meetings and interviews
• Support new hire onboarding processes and documentation
• Organize and manage store supplies and inventory for daily operations
• Notify managers promptly of emergencies or associate callouts
• Facilitate smooth daily operations for warehouse and retail teams
• Maintain welcoming environment for associates and visitors
• Assist Talent Partners with recruitment logistics and scheduling

Required Qualifications

• High school diploma or equivalent required
• 1-2 years of administrative or office support experience
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational and time management skills
• Excellent verbal and written communication abilities
• Ability to handle confidential information discreetly
• Experience in retail or warehouse operations environment

Preferred Qualifications

• Associate's degree in business administration
• Prior experience in logistics or supply chain coordination
• Familiarity with inventory management systems

Required Skills

• Calendar management
• Communication (verbal and written)
• Organizational skills
• Time management
• Microsoft Outlook proficiency
• Customer service orientation
• Multi-tasking in fast-paced environment
• Confidentiality handling
• Problem-solving
• Attention to detail
• Team collaboration
• Basic inventory tracking
• Logistics coordination
• Data entry accuracy
• Adaptability to operational changes

Benefits

• Competitive hourly pay and performance incentives
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career development opportunities in logistics and operations
• On-site training for warehouse and retail skills

Wayfair is an equal opportunity employer committed to diversity and inclusion.