Design Sr. Specialist, Cabinetry

Location: Wilmette, Illinois, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair seeks a Design Sr. Specialist, Cabinetry for its Physical Retail In-Store department in Wilmette, Illinois. This role focuses on transforming customer visions into functional, beautiful home spaces, particularly in cabinetry, kitchens, bathrooms, laundry rooms, and custom built-ins. Leveraging expertise in design and Wayfair’s vast catalog—including cabinetry, tile, flooring, and plumbing—the specialist delivers complete renovation solutions for DIY homeowners and professional contractors alike, emphasizing creativity, budget alignment, and style personalization. Ideal candidates are proactive problem-solvers passionate about design and sales, capable of guiding customers confidently through their renovation journeys. While centered on in-store retail design, the position ties into Wayfair’s logistics strengths by promoting supply chain-supported products for seamless project execution. This opportunity allows for impactful, hands-on work in a dynamic retail operations setting, blending design innovation with operational efficiency.

Key Responsibilities

• Turn customer visions into functional and beautiful renovation designs
• Guide customers through kitchen, bathroom, and laundry room projects
• Design smart, stylish spaces using cabinetry and built-ins
• Leverage Wayfair’s catalog for cabinetry, tile, flooring, and plumbing
• Provide complete solutions for DIY homeowners and contractors
• Solve problems proactively during the design process
• Drive sales through creative design consultations
• Ensure designs align with customer budget and style preferences

Required Qualifications

• Expertise in cabinetry, bath, and kitchen design
• Experience guiding customers through home renovation journeys
• Ability to craft designs reflecting customer goals, budget, and style
• Proficiency in utilizing Wayfair’s product catalog for complete solutions
• Background serving DIY homeowners and professional contractors
• Proactive problem-solving capabilities
• Passion for design and sales

Preferred Qualifications

• Advanced knowledge of custom built-ins and laundry room designs
• Experience with flooring, tile, and plumbing products
• Proven track record in physical retail environments
• Strong customer confidence-building skills

Required Skills

• Cabinetry design expertise
• Kitchen and bathroom design proficiency
• Product catalog navigation
• Customer vision translation
• Budget-conscious design
• Style matching
• Problem-solving
• Creativity
• Sales acumen
• Customer guidance
• Renovation project management
• Contractor collaboration
• DIY solution provision
• Attention to functional design
• Confident consultation

Benefits

• Work with Wayfair’s expansive product catalog
• Opportunity to impact customer home renovations
• Collaborative physical retail environment
• Creative freedom in design projects
• Support for serving diverse customers including contractors
• Professional growth in design and sales
• Access to comprehensive home improvement resources

Wayfair is an equal opportunity employer committed to diversity and inclusion.