Fulfilment Center Administrative Assistant 2

Location: Lancaster, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: pay: $22.50 per hour

About the Role

Wayfair's Fulfillment Center Administrative Assistant 2 role in Lancaster, Texas, is pivotal in the Warehouse Department, supporting a best-in-class logistics network designed to enhance customer experience in furniture and home delivery. This position pays $22.50 per hour and operates on a Monday-Friday 8am-4:30pm shift, focusing on maintaining high delivery standards, speeding up shipments, adding services, and minimizing damage through asset-based warehouses. Ideal candidates are driven, collaborative individuals who thrive in fast-paced fulfillment environments and contribute to customer satisfaction and repeat business. The role involves administrative support within Wayfair's growing distribution team, handling logistics documentation, operational coordination, and collaboration to optimize warehouse processes. By joining this team, you'll play a key part in building an efficient physical network that delights customers, reduces operational friction, and supports Wayfair's expansion in home goods logistics.

Key Responsibilities

• Support administrative functions in the fulfillment center
• Assist in maintaining high delivery standards
• Contribute to improving customer satisfaction
• Drive repeat business through operational efficiency
• Work within Wayfair's physical warehouse network
• Help speed up deliveries and reduce damage
• Collaborate with distribution team on daily operations
• Handle documentation for logistics processes
• Support shift operations from 8am-4:30pm Monday-Friday

Required Qualifications

• Driven and determined mindset
• Collaborative team player
• Thrives in a fast-paced warehouse environment
• Hard-working individual
• Able to maintain high delivery standards
• Experience in logistics or distribution operations
• Reliable attendance for Monday-Friday shift
• Basic administrative proficiency in warehouse settings

Preferred Qualifications

• Prior experience in fulfillment centers
• Knowledge of Wayfair's logistics network
• Familiarity with asset-based warehouse operations
• Strong customer satisfaction focus

Required Skills

• Administrative support
• Warehouse operations
• Logistics coordination
• Customer satisfaction focus
• Fast-paced adaptability
• Team collaboration
• Delivery standards maintenance
• Damage reduction techniques
• Distribution process knowledge
• Reliability and punctuality
• Driven work ethic
• Determined problem-solving
• Asset-based warehouse familiarity

Benefits

• Starting pay of $22.50 per hour
• Monday-Friday 8am-4:30pm shift
• Best-in-class customer experience environment
• Part of growing logistics network
• Professional home in a driven team
• Opportunities in asset-based warehouses
• Focus on speeding deliveries and reducing damage
• Support for repeat business growth

Wayfair is an equal opportunity employer committed to diversity and inclusion.