Full Time Design Advisor- Birch Lane

Location: Boca Raton, Florida, United States

Department: Physical Retail In-Store

Team: Physical Retail

Pay: base pay for this position is $22.00 per hour

About the Role

Wayfair is hiring a Full Time Design Advisor for its Birch Lane retail store in Boca Raton, Florida, within the Physical Retail In-Store department. This role offers a base pay of $22.00 per hour plus a $1,600 sign-on bonus paid on the 90th day, targeting individuals passionate about reinventing home through rapid growth, constant learning, and dynamic challenges. While primarily focused on customer-facing design services, the position supports Wayfair's broader retail operations by ensuring seamless product curation and appointment management that aligns with efficient store logistics and inventory flow. Key responsibilities include delivering authentic customer experiences, leveraging design and sales expertise to guide purchases, managing virtual and in-store appointments, preparing deliverables, curating products, and utilizing sales analytics and design software. This role contributes to warehouse and logistics operations indirectly by optimizing product recommendations that enhance inventory turnover and fulfillment readiness in the physical retail setting. Ideal candidates bring expertise in home furnishings design, strong customer focus, and adaptability to a fast-paced retail environment, positioning them for career advancement within Wayfair's innovative supply chain and operations ecosystem.

Key Responsibilities

• Provide authentic, friendly customer experiences exemplifying Wayfair's customer focus
• Leverage interior design and sales expertise to assist customers with design needs and purchases
• Manage virtual and in-store design appointments
• Prepare design deliverables and curate products for appointments
• Conduct follow-up on design appointments
• Utilize sales analytics and design software
• Support in-store operations for Birch Lane retail store
• Drive rapid growth through dynamic challenges and constant learning

Required Qualifications

• Expertise in interior design and sales within the home furnishings space
• Experience managing virtual and in-store design appointments
• Proficiency in preparing design deliverables and product curation
• Ability to utilize sales analytics and design software
• Strong customer service skills for providing authentic experiences
• Commitment to relentless customer focus
• Availability for full-time in-store retail role

Preferred Qualifications

• Background in physical retail operations
• Familiarity with Wayfair's product ecosystem
• Experience with follow-up customer processes

Required Skills

• Interior design expertise
• Sales proficiency
• Customer experience management
• Virtual appointment handling
• In-store appointment management
• Product curation
• Design deliverables preparation
• Sales analytics utilization
• Design software proficiency
• Relentless customer focus
• Friendly communication
• Home furnishings knowledge
• Follow-up and organization
• Adaptability to retail dynamics
• Analytical thinking

Benefits

• $22.00 per hour base pay
• $1,600 sign-on bonus paid on 90th day
• Full-time position with rapid career growth opportunities
• Constant learning and dynamic challenges in retail environment
• Part of Wayfair's innovative home retail team
• In-store retail experience in Boca Raton, FL

Wayfair is an equal opportunity employer committed to diversity and inclusion.