Furniture Repair Tech III

Location: Houston, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $36.62 per hour

About the Role

Wayfair's Furniture Repair Tech III role in the Houston, Texas warehouse is essential to maintaining best-in-class delivery standards in our asset-based logistics network. This position involves advanced repair of furniture to minimize damage, speed up deliveries, and enhance customer satisfaction in a fast-paced environment. Techs play a key role in the distribution team, ensuring high-quality outbound shipments that drive repeat business through precise inspections and restorations using specialized tools and techniques. Reporting to warehouse operations, the role emphasizes collaboration, determination, and thriving under pressure while handling heavy items and adhering to safety protocols. With a base pay of $36.62 per hour and Sunday shifts, it's ideal for skilled individuals passionate about e-commerce logistics. Join Wayfair to contribute to our growing supply chain, reducing returns and delighting customers with flawless home deliveries. This position supports Wayfair's mission to build a top-tier logistics infrastructure, focusing on operational efficiency, quality control, and innovative services in furniture distribution.

Key Responsibilities

• Perform advanced repairs on damaged furniture items to meet Wayfair's delivery standards
• Inspect incoming inventory for defects and coordinate fixes in warehouse operations
• Utilize specialized tools to restore furniture aesthetics and functionality
• Collaborate with distribution team to minimize damage and speed up deliveries
• Maintain accurate records of repairs and inventory status
• Adhere to safety guidelines in high-volume logistics environment
• Support asset-based warehouse operations to reduce customer returns
• Work Sunday shifts to ensure continuous fulfillment
• Drive improvements in repair processes for repeat business
• Assist in quality assurance for outbound shipments

Required Qualifications

• High school diploma or equivalent
• Minimum 3-5 years of experience in furniture repair or similar technical role
• Ability to work in a fast-paced warehouse environment
• Proficiency with repair tools and equipment
• Strong attention to detail for quality control
• Physical ability to lift and handle heavy furniture
• Reliable attendance for shift work including Sundays
• Commitment to safety protocols in logistics operations

Preferred Qualifications

• Prior experience in e-commerce or furniture logistics
• Certification in upholstery or woodworking
• Forklift or material handling equipment certification
• Experience with Wayfair's supply chain processes

Required Skills

• Furniture repair techniques
• Tool proficiency (screwdrivers, sanders, adhesives)
• Quality inspection
• Attention to detail
• Fast-paced adaptability
• Team collaboration
• Physical stamina
• Safety compliance
• Inventory tracking
• Problem-solving
• Customer satisfaction focus
• Time management
• Material handling
• Logistics process understanding
• Upholstery basics

Benefits

• Competitive base pay of $36.62 per hour
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career growth opportunities in logistics network
• On-site training for warehouse skills
• Shift differentials for weekend work

Wayfair is an equal opportunity employer committed to diversity and inclusion.