Inventory Control Associate

Location: Lancaster, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $18.50 per hour

About the Role

The Inventory Control Associate at Wayfair's Lancaster, Texas warehouse plays a pivotal role in the Warehouse Department, ensuring a best-in-class customer experience in furniture and home delivery. With a base pay of $18.50 per hour plus a $2.00 per hour SEO premium when applicable, this position is ideal for driven, motivated individuals who excel in fast-paced logistics environments. Associates lead by example, setting high standards for inventory accuracy to improve customer satisfaction, drive repeat business, and support Wayfair's expanding logistics network by speeding up deliveries, adding services, and minimizing damaged goods. Key to success is collaborating with operations partners, teaching processes, and maintaining precise inventory controls in a high-volume warehouse setting. This role demands determination, teamwork, and a passion for operational excellence, directly contributing to Wayfair's mission of delighting customers through reliable supply chain management. Opportunities abound for those who thrive on educating teams and optimizing warehouse logistics specifics unique to e-commerce furniture distribution.

Key Responsibilities

• Maintain high delivery standards in warehouse operations
• Improve customer satisfaction through accurate inventory control
• Drive repeat business by ensuring inventory accuracy
• Lead by example and set high operational standards
• Teach and educate operations partners on inventory processes
• Contribute to building a best-in-class logistics network
• Monitor and reduce damaged inventory
• Speed up deliveries through efficient inventory management
• Add services to enhance customer delight
• Perform cycle counts and inventory audits

Required Qualifications

• Driven and motivated mindset
• Determined to achieve high standards
• Collaborative team player
• Thrives in a fast-paced warehouse environment
• Able to lead by example
• Experience in inventory management or logistics
• High school diploma or equivalent
• Physical ability to perform warehouse tasks

Preferred Qualifications

• Prior experience in Wayfair operations
• Knowledge of SEO premium eligibility
• Background in furniture or home goods logistics
• Training experience with operations partners

Required Skills

• Inventory control expertise
• Fast-paced environment adaptability
• Collaborative communication
• Leadership by example
• Process education and training
• Logistics network optimization
• Customer satisfaction focus
• Attention to detail in counts
• Problem-solving for inventory issues
• Physical stamina for warehouse duties
• Team motivation skills
• Standards enforcement
• Damage reduction techniques
• Delivery speed enhancement
• Operations partnership building

Benefits

• Base pay of $18.50 per hour
• $2.00 per hour SEO premium when applicable
• Best-in-class customer experience environment
• Fast-paced and collaborative team culture
• Opportunities for growth in logistics network
• Focus on work-life balance in operations
• Training and development programs
• Contribution to innovative warehouse operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.