Kitchen & Bath Sales Department Supervisor

Location: Houston, Texas, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair's Perigold brand is launching its inaugural physical retail stores in Houston, TX—pioneering 20-30K square foot luxury destinations showcasing the finest furniture, decor, housewares, and home improvement products from Wayfair's vast catalog. The Kitchen & Bath Sales Department Supervisor will spearhead a team of product specialists in this high-profile department, driving exceptional sales while partnering closely with the in-store Design team. Reporting to the Assistant Store Manager - Sales, this role demands a passion for luxury goods, rapid adaptability, and expertise in retail operations to ensure seamless customer experiences amid warehouse-to-store logistics. Ideal for those craving constant learning and dynamic challenges, the position emphasizes leadership in sales execution, product presentation, and inventory management within Wayfair's innovative retail model. Supervisors will optimize store operations by coordinating with backend logistics for efficient product flow, elevating the luxury shopping journey from online catalog to physical showroom.

Key Responsibilities

• Lead a sales team of product specialists in the Kitchen & Bath department
• Drive sales performance and achieve departmental targets
• Collaborate closely with the in-store Design team on customer solutions
• Report directly to the Assistant Store Manager - Sales
• Manage daily operations for a major department in a 20-30K sq ft store
• Oversee product merchandising and presentation of luxury home goods
• Train and develop product specialists on sales techniques
• Ensure seamless integration of catalog products into store inventory
• Monitor inventory levels and coordinate restocking with warehouse logistics

Required Qualifications

• Previous supervisory experience in retail sales
• Experience leading sales teams in luxury retail environments
• Strong understanding of luxury home products including furniture and decor
• Ability to thrive in dynamic, fast-paced store operations
• Passion for luxury design and home improvement categories
• Proven track record of driving sales performance
• Availability to work in a physical retail store setting
• Direct reporting experience to store management

Preferred Qualifications

• Experience in high-end retail like Perigold or similar luxury brands
• Background in collaborating with in-store design teams
• Knowledge of Wayfair's product catalog and logistics
• Rapid career growth in retail operations

Required Skills

• Sales leadership
• Team management
• Luxury product knowledge
• Customer service excellence
• Design collaboration
• Performance metrics tracking
• Inventory oversight
• Retail operations
• Dynamic problem-solving
• Passion for home decor
• Training and coaching
• Store merchandising
• Logistics coordination
• Sales forecasting
• Cross-functional communication

Benefits

• Opportunity to join Perigold's first physical luxury retail stores
• Rapid career growth in a dynamic retail environment
• Work with premium products from Wayfair's extensive catalog
• Collaborative team environment with design and sales professionals
• Exposure to innovative first-of-its-kind luxury retail operations
• Constant learning and development opportunities
• Competitive pay in Houston, TX retail market
• Part of Wayfair's expanding physical retail footprint

Wayfair is an equal opportunity employer committed to diversity and inclusion.