Kitchen & Bath Sales Department Supervisor

Location: Houston, Texas, United States

Department: Physical Retail Corporate

Team: Physical Retail

About the Role

Perigold, Wayfair's luxury home destination, is launching its inaugural physical retail stores in Houston, Texas—20-30K sq ft luxury destinations featuring the best in furniture, decor, housewares, and home improvement from across the catalog. The Kitchen & Bath Sales Department Supervisor leads a team of product specialists in this key department, working closely with the in-store Design team and reporting to the Assistant Store Manager - Sales. This role focuses on driving sales performance while ensuring operational efficiency in product handling and customer experience. Ideal for those passionate about luxury design and retail operations, the position emphasizes rapid growth, constant learning, and tackling dynamic challenges in a first-of-its-kind store format. With a focus on warehouse-to-retail logistics, the supervisor manages inventory flow, merchandising of high-value items, and seamless coordination between supply chain operations and floor sales, contributing to Wayfair's expansion in physical retail. This opportunity places you at the forefront of Perigold's retail innovation, blending sales leadership with operational oversight in a high-traffic luxury environment.

Key Responsibilities

• Lead a sales team of product specialists in the Kitchen & Bath department
• Collaborate with in-store Design team for customer solutions
• Report directly to Assistant Store Manager - Sales
• Oversee daily sales operations and performance metrics
• Coordinate product merchandising and inventory management
• Drive sales targets through team motivation and training
• Ensure seamless operations between warehouse deliveries and store floor
• Manage logistics for high-value luxury home improvement products

Required Qualifications

• Previous supervisory experience in retail sales
• Proven track record in leading sales teams
• Strong knowledge of luxury home products including furniture and decor
• Experience in high-volume retail environments
• Ability to manage inventory and product specialists
• Understanding of store operations and logistics coordination
• Retail operations management experience

Preferred Qualifications

• Background in luxury retail or design
• Experience with Perigold or Wayfair product catalog
• Familiarity with warehouse-to-retail supply chain

Required Skills

• Sales leadership
• Team management
• Luxury product knowledge
• Customer service excellence
• Inventory coordination
• Retail operations
• Design collaboration
• Performance metrics analysis
• Motivational coaching
• Dynamic problem-solving
• Supply chain awareness
• Merchandising skills
• High-energy communication
• Adaptability to fast-paced environment

Benefits

• Opportunity to join Perigold's first physical retail expansion
• Rapid career growth in dynamic retail environment
• Work with premium luxury home products catalog
• Collaborative team environment with design professionals
• Constant learning and challenging role
• Competitive pay in Houston retail market
• Part of Wayfair's innovative supply chain operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.