Lancaster TX4 - Warehouse Team Lead MFD Returns - Olusola Akinbode

Location: Lancaster, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

About the Role

Wayfair is seeking a Warehouse Team Lead for the Lancaster TX4 facility, specializing in MFD Returns under Olusola Akinbode. This role is pivotal in the Warehouse Department, where you will lead a team to uphold best-in-class delivery standards, enhance customer satisfaction, and drive repeat business in a fast-paced logistics environment. With a focus on furniture and home goods distribution, the position involves utilizing Wayfair's asset-based warehouses to accelerate deliveries, introduce new services, and minimize damage through efficient returns processing. As a key player in Wayfair's expanding logistics network, the Team Lead will oversee operations that delight customers by combining physical warehouse capabilities with innovative practices. Talented, hard-working individuals who are driven, collaborative, and determined will find a professional home here, earning $20.50 per hour plus a $2.00 premium for special equipment operation. Join a growing team committed to transforming the customer experience in e-commerce fulfillment. This leadership position demands thriving in high-volume warehouse settings, leading returns-specific tasks, and contributing to operational excellence in Lancaster, Texas.

Key Responsibilities

• Lead warehouse team in MFD Returns operations
• Maintain high delivery standards
• Improve customer satisfaction through efficient processes
• Drive repeat business via reliable logistics
• Operate special equipment in warehouse environment
• Oversee daily warehouse activities in Lancaster TX4
• Contribute to building best-in-class logistics network
• Speed up deliveries and reduce damage in returns handling

Required Qualifications

• Driven and determined mindset
• Collaborative team player
• Thrives in a fast-paced environment
• Hard-working individual
• Experience in warehouse operations
• Ability to lead a team
• Knowledge of logistics processes
• Commitment to high delivery standards

Preferred Qualifications

• Prior leadership experience in warehouse settings
• Familiarity with returns processing
• Experience operating special equipment
• Background in distribution and fulfillment

Required Skills

• Warehouse leadership
• Team management
• Fast-paced operations
• Customer satisfaction focus
• Logistics coordination
• Returns processing
• Special equipment operation
• Delivery optimization
• Damage reduction techniques
• Collaborative communication
• Process improvement
• Distribution network knowledge
• Inventory handling
• Problem-solving in operations
• Attention to detail

Benefits

• Competitive pay at $20.50 per hour
• $2.00 Special Equipment Operator premium
• Best-in-class customer experience environment
• Fast-paced, growing logistics team
• Asset-based warehouse operations
• Opportunities in expanding distribution network
• Professional growth in furniture and home logistics
• Support for delighting customers through innovation

Wayfair is an equal opportunity employer committed to diversity and inclusion.