Product Design II , Supply Chain Retail Technology

Location: Bangalore, India

Department: Product/Experience Design

Team: Engineering & Technology

About the Role

Wayfair's Product Designer II role in Supply Chain Retail Technology focuses on creating innovative user experiences for warehouse, logistics, and operations systems that power the company's global home furnishing supply chain. Based in Bengaluru, India, this hybrid position requires onsite presence Mondays, Wednesdays, and Fridays, with remote work on Tuesdays and Thursdays. Designers partner closely with engineering, analytics, and business teams to build elegant, scalable solutions using a modern tech stack featuring AI, data science, and multivariate testing, addressing key challenges in retail fulfillment and inventory management to ensure seamless operations for millions of customers. The role emphasizes solving critical problems in supply chain efficiency, from warehouse optimization to last-mile delivery interfaces, making home furnishing logistics intuitive and anxiety-free. Responsibilities include user research, prototyping, and iterating on designs that deliver measurable impacts on operational performance. Ideal candidates bring proven experience in product design for high-volume logistics environments, with a portfolio showcasing data-driven designs that enhance scalability and user satisfaction in e-commerce supply chains. Joining Wayfair's product design team means contributing to a vision where technology transforms supply chain operations into a source of delight, supporting the company's mission to help everyone love their home through reliable, tech-enabled logistics.

Key Responsibilities

• Design elegant, scalable technology solutions for supply chain retail operations
• Partner with engineering, analytics, and business teams to solve warehouse customer problems
• Create user experiences that optimize logistics and fulfillment processes
• Leverage AI and data science to enhance supply chain efficiency
• Prototype and iterate on designs for measurable improvements in operations
• Conduct user research focused on warehouse and retail supply chain needs
• Ensure designs support Wayfair's global home furnishing logistics
• Collaborate on multivariate testing for supply chain tools
• Contribute to building technology that reduces anxiety in supply chain management

Required Qualifications

• Bachelor's degree in Design, HCI, or related field
• 3+ years of experience in product design for supply chain or retail technology
• Proven track record designing scalable solutions for warehouse and logistics operations
• Experience collaborating with engineering and analytics teams in logistics contexts
• Strong understanding of supply chain retail technology challenges
• Portfolio demonstrating impactful designs in operations and fulfillment systems
• Ability to work in hybrid-onsite model in Bengaluru office
• Familiarity with modern tech stack including AI and data science in logistics

Preferred Qualifications

• Experience in e-commerce supply chain optimization
• Background in designing for warehouse management systems
• Knowledge of Wayfair's supply chain operations
• Advanced skills in multivariate testing for logistics interfaces

Required Skills

• Product design expertise
• Supply chain technology design
• User experience design for logistics
• Prototyping and wireframing
• Collaboration with cross-functional teams
• AI and data science integration
• Multivariate testing
• User research methods
• Scalable solution architecture
• E-commerce operations knowledge
• Warehouse management interfaces
• Retail fulfillment optimization
• Problem-solving in high-volume logistics
• Portfolio development
• Agile design processes

Benefits

• Hybrid work model with 3 days onsite in Bengaluru office
• Opportunity to impact millions through innovative supply chain design
• Modern tech stack with AI, data science, and advanced capabilities
• Collaborative environment partnering across engineering and business
• Role in a company revolutionizing home furnishing logistics
• Professional growth in product design for global retail operations
• Work on scalable, measurable solutions for warehouse efficiency

Wayfair is an equal opportunity employer committed to diversity and inclusion.