Product Specialist- Full-time

Location: Houston, Texas, United States

Department: Physical Retail In-Store

Team: Physical Retail

Pay: base pay for this position is $20.00 per hour

About the Role

Wayfair's Perigold is launching its first physical luxury retail stores, 20-30K square feet destinations showcasing top furniture, decor, housewares, and home improvement products from the catalog. As a full-time Product Specialist in Houston, Texas, in the Physical Retail In-Store department, you will join a motivated sales team passionate about luxury design. With a base pay of $20.00 per hour, this role emphasizes warehouse-adjacent retail operations, handling high-volume luxury inventory display and customer fulfillment in a logistics-supported environment. Key duties include maintaining luxury standards through authentic guest experiences, driving sales via personalized interactions, and creating inspiring store atmospheres. The position focuses on operational excellence in product presentation, inventory accessibility, and seamless customer journeys, aligning with Wayfair's logistics strengths in efficient supply chain delivery to physical stores. Ideal for those with retail operations experience ready to boost sales in a dynamic, first-of-its-kind luxury retail setting. This role supports Wayfair's expansion into physical retail logistics, bridging online catalog management with in-store operations, ensuring products are optimally staged for customer selection and purchase.

Key Responsibilities

• Maintain luxury experience standards for authentic guest interactions
• Provide inviting guest experiences focused on customer satisfaction
• Drive sales through personalized connections and product recommendations
• Create an inspiring in-store environment for luxury home products
• Assist guests with furniture, decor, housewares, and home improvement selections
• Boost sales performance in 20-30K sq ft retail store
• Exemplify passion for luxury design in all customer interactions
• Support store operations for first-of-its-kind Perigold physical retail

Required Qualifications

• Motivated and passionate about luxury home design
• Relentlessly focused on boosting sales
• Experience in retail sales or customer-facing roles
• Ability to build personalized customer connections
• Commitment to maintaining luxury experience standards
• Availability for full-time schedule in physical retail store
• Knowledge of furniture, decor, housewares, and home improvement products

Preferred Qualifications

• Prior experience in luxury retail or high-end sales
• Background in design or interior styling
• Familiarity with Wayfair or Perigold product catalog

Required Skills

• Sales driving
• Customer satisfaction focus
• Luxury experience maintenance
• Guest engagement
• Personalized connection building
• Product knowledge (furniture, decor)
• Retail operations
• Design passion
• Sales motivation
• Store environment creation
• Housewares expertise
• Home improvement advisory
• Team collaboration in retail

Benefits

• Competitive base pay of $20.00 per hour
• Full-time position with Perigold luxury retail team
• Opportunity to work in innovative 20-30K sq ft stores
• Part of Wayfair's expanding physical retail operations
• Focus on luxury home products from extensive catalog
• Dynamic sales environment with growth potential

Wayfair is an equal opportunity employer committed to diversity and inclusion.