Product Specialist- Full-Time

Location: West Palm Beach, Florida, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair's Perigold brand is launching its inaugural physical retail stores in West Palm Beach, Florida—innovative 20-30K square foot luxury destinations featuring the finest furniture, decor, housewares, and home improvement products from across the catalog. As a full-time Product Specialist in the Physical Retail In-Store department, you will play a pivotal role in delivering exceptional luxury experiences while driving sales in this groundbreaking retail operation. This position emphasizes warehouse-to-retail logistics integration, ensuring seamless product availability and presentation in a high-end environment. Key responsibilities include upholding luxury standards through authentic guest interactions, fostering personalized connections to boost sales, and curating an inspiring store atmosphere that draws customers into the world of premium home goods. Ideal candidates are sales-driven individuals passionate about design, capable of transforming retail spaces into aspirational showcases. While focused on customer-facing operations, the role supports Wayfair's end-to-end logistics by optimizing in-store product flow from distribution centers to display. Joining this team offers a unique entry into Wayfair's expanding physical retail footprint, blending e-commerce logistics expertise with luxury in-store operations. Thrive in a fast-paced setting where your contributions directly impact guest satisfaction and revenue in Perigold's flagship locations.

Key Responsibilities

• Maintain luxury experience standards in-store
• Provide authentic and inviting guest experiences
• Boost sales through personalized interactions
• Build connections with guests to inspire purchases
• Showcase products from furniture, decor, housewares, and home improvement categories
• Create an environment that invites and inspires customers
• Exemplify commitment to luxury retail standards
• Support operations in 20-30K sq ft Perigold retail store

Required Qualifications

• Motivated and passionate about luxury home design
• Relentlessly focused on boosting sales
• Experience in building personalized customer connections
• Ability to create inspiring retail environments
• Commitment to maintaining luxury experience standards
• Availability for full-time schedule
• Passion for furniture, decor, and home improvement products

Preferred Qualifications

• Retail sales experience in luxury goods
• Background in design or interior styling
• Knowledge of Wayfair or Perigold product catalog

Required Skills

• Sales expertise
• Customer service excellence
• Luxury brand knowledge
• Design passion
• Personalized relationship building
• Guest experience management
• Retail operations handling
• Product presentation skills
• Sales motivation
• Inspirational communication
• Attention to luxury standards
• Team collaboration

Benefits

• Opportunity to join first-of-its-kind Perigold luxury retail stores
• Work with premium products across Wayfair catalog
• Full-time position with sales-focused role
• Dynamic team environment in physical retail
• Exposure to luxury home goods industry
• Potential for career growth in Wayfair retail operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.