Seasonal Retail Sales Associate

Location: Hanover, Maryland, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

Wayfair is seeking a Seasonal Retail Sales Associate for its returns Outlet retail store in Hanover, Maryland, within the Physical Retail In-Store department. This part-time role, offering 20 hours per week at a starting rate of $17.50/hour, focuses on warehouse-adjacent operations in a high-volume outlet environment. Associates will handle customer interactions, process returns logistics, and maintain store inventory, contributing to efficient flow from warehouse returns to retail sales. The position emphasizes upholding Wayfair standards amid dynamic challenges, with store hours from 10AM-8PM Monday-Saturday and 10AM-7PM Sundays. Ideal for those interested in warehouse, logistics, and operations specifics, this temporary role provides rapid growth opportunities, constant learning, and potential conversion to permanent positions for top performers demonstrating strong work ethic and positive attitude. While seasonal, it offers a pathway into Wayfair's reinvented home retail model, blending in-store sales with backend returns processing unique to outlet logistics.

Key Responsibilities

• Assist customers in the returns outlet retail store
• Process and manage return items efficiently
• Maintain store organization and inventory presentation
• Drive sales through customer engagement and product knowledge
• Uphold Wayfair standards in all operations
• Handle dynamic challenges in a high-volume outlet environment
• Support logistics flow of returns from warehouse to retail floor
• Contribute to store operations during peak seasonal hours
• Identify opportunities for operational improvements in outlet logistics

Required Qualifications

• Must be available for 20 hours per week on a seasonal part-time basis
• Ability to work flexible shifts within store hours (Mon-Sat 10AM-8PM, Sun 10AM-7PM)
• Demonstrate positive attitude at all times
• Strong work ethic upholding Wayfair standards
• Comfortable working in a fast-paced retail outlet environment handling returns and inventory
• Basic understanding of warehouse outlet operations and customer-facing logistics
• Reliable attendance for temporary seasonal role in Hanover, MD
• Eligibility to work in physical retail in-store department

Preferred Qualifications

• Prior experience in retail sales or warehouse outlet operations
• Interest in logistics and returns processing
• Proven track record of rapid growth and learning in dynamic environments
• Availability for potential conversion to permanent role

Required Skills

• Customer service excellence
• Sales engagement techniques
• Inventory handling and organization
• Returns processing efficiency
• Positive attitude maintenance
• Strong work ethic
• Adaptability to fast-paced operations
• Team collaboration
• Attention to detail in logistics
• Time management for shift work
• Problem-solving in dynamic retail
• Basic retail operations knowledge
• Upholding company standards
• Flexibility with scheduling
• Performance-driven growth mindset

Benefits

• Starting flat rate pay of $17.50/hour
• Room to grow with tenure and performance
• Growth opportunities including conversions and promotions
• Rapid career development in reinventing home retail
• Constant learning in dynamic outlet environment
• Potential for permanent opportunities based on performance
• Flexible part-time scheduling around store hours
• Team environment focused on Wayfair standards

Wayfair is an equal opportunity employer committed to diversity and inclusion.