Senior Analyst, Business Trends

Location: London, United Kingdom

Department: Competitive Intelligence

Team: Business & Operations

About the Role

Wayfair's Senior Analyst, Business Trends role in the Competitive Intelligence Department focuses on analyzing market dynamics, supply chain efficiencies, and logistics trends critical to the company's European operations. Based in London with a hybrid schedule (Monday-Thursday in office, Friday remote), the position involves curating analytics on warehouse performance, fulfillment speeds, and competitor strategies in the home goods e-commerce space. The analyst will leverage data tools to provide actionable insights that optimize Wayfair's inventory management, delivery networks, and overall operational scalability across the UK and EU. Key emphasis is placed on monitoring business trends that impact logistics costs, supplier performance, and customer delivery expectations. Responsibilities include building reports on competitive warehousing innovations, forecasting demand fluctuations, and supporting decisions for supply chain expansions. This role bridges competitive intelligence with operations, ensuring Wayfair maintains a leadership position in efficient, customer-centric logistics. The position offers comprehensive benefits tailored to support work-life balance and professional growth, including health coverage, flexible remote options, pension matching, and wellness programs, making it ideal for analysts passionate about data-driven improvements in warehouse and logistics domains.

Key Responsibilities

• Analyze business trends impacting Wayfair's European supply chain and logistics
• Monitor competitor strategies in warehouse operations and fulfillment
• Develop dashboards for logistics performance and inventory trends
• Curate insights on e-commerce delivery and operations efficiency
• Collaborate with operations teams to forecast demand and optimize warehousing
• Track regulatory changes affecting logistics in the UK and EU
• Provide weekly reports on competitive pricing and supply chain disruptions
• Support strategic decisions for expanding Wayfair's fulfillment network

Required Qualifications

• Bachelor's degree in Business, Analytics, Economics, or related field
• 3-5 years of experience in business intelligence or competitive analysis
• Proficiency in data analytics tools such as SQL, Tableau, or Excel
• Experience analyzing market trends in e-commerce or retail sectors
• Strong understanding of supply chain and logistics metrics
• Ability to work in a hybrid office environment (4 days in office)
• Fluency in English with knowledge of European markets

Preferred Qualifications

• Advanced degree in Data Science or Supply Chain Management
• Experience in warehouse operations or logistics analytics
• Familiarity with Wayfair's supply chain ecosystem
• Prior work in competitive intelligence for home goods industry

Required Skills

• SQL and data querying
• Tableau or Power BI visualization
• Excel advanced modeling
• Market trend analysis
• Competitive intelligence gathering
• Supply chain and logistics knowledge
• Warehouse operations metrics
• Forecasting and predictive analytics
• Stakeholder communication
• Problem-solving
• Attention to detail
• Time management in fast-paced environment
• Cross-functional collaboration
• Regulatory awareness in logistics

Benefits

• Wayfair Employee Discount
• Private Medical & Dental Care
• Work from anywhere up to 15 Days per Year
• Gym Membership
• Tuition Reimbursement
• 25 Days Starting Holiday + Bank Holidays (tenure increases)
• Company Matched Pension
• Cycle to Work Scheme

Wayfair is an equal opportunity employer committed to diversity and inclusion.