Senior Manager Software Engineering, Platforms

Location: Bangalore, India

Department: Site Reliability Engineering

Team: Engineering & Technology

About the Role

Wayfair's Reliability Engineering team builds foundational systems for the entire technology organization, including CI/CD pipelines, developer tooling, libraries, frameworks, and Generative AI-powered solutions to boost productivity. This Senior Manager role in Observability Platforms, based in Bangalore, India, focuses on leading the design and architecture of cloud enablement systems that empower thousands of global developers to achieve product goals more efficiently. The position involves hybrid work and emphasizes creating reliable, scalable platforms that enhance the developer experience across Wayfair's operations. While Wayfair is renowned for its supply chain and logistics infrastructure supporting warehouse operations and next-day delivery, this role centers on the SRE platforms that underpin those systems. Responsibilities include influencing system architecture, mentoring teams, and integrating advanced AI to streamline development workflows critical for logistics technologies. Ideal candidates bring deep expertise in observability, cloud, and SRE to ensure robust foundations for Wayfair's e-commerce and fulfillment operations. This leadership position offers the chance to shape Wayfair's technology backbone, with a focus on reliability that directly supports warehouse efficiency, inventory management, and logistics scalability in a high-volume retail environment.

Key Responsibilities

• Influence design and architecture of Wayfair's cloud enablement systems
• Lead the Reliability Engineering team in building foundational platforms
• Develop CI/CD systems and in-language tooling like libraries and frameworks
• Leverage Generative AI to enhance developer productivity
• Ensure systems support thousands of global developers
• Drive observability platforms for technology organization
• Comply with hybrid work schedule in Bangalore
• Mentor and grow engineering teams

Required Qualifications

• Bachelor's degree in Computer Science or related field
• 8+ years of software engineering experience
• 5+ years of engineering management experience
• Experience building observability platforms
• Strong understanding of cloud infrastructure
• Proficiency in CI/CD systems and tooling
• Ability to work hybrid schedule in Bangalore, India

Preferred Qualifications

• Experience with Generative AI in development tools
• Background in Site Reliability Engineering (SRE)
• Global team leadership experience

Required Skills

• Software architecture design
• Cloud platforms expertise
• CI/CD pipeline development
• Observability tools (e.g., monitoring, logging)
• Generative AI application
• Engineering team leadership
• Developer tooling (libraries, frameworks)
• Site Reliability Engineering practices
• Hybrid work collaboration
• Global team management
• System scalability
• Problem-solving
• Communication skills

Benefits

• Hybrid work schedule flexibility
• Opportunity to impact global technology organization
• Work on cutting-edge Generative AI integrations
• Collaborate with thousands of developers
• Build systems that accelerate product goals
• Leadership role in foundational infrastructure
• Professional growth in SRE and platforms

Wayfair is an equal opportunity employer committed to diversity and inclusion.