Senior Product Manager, GraphQL Platform + Backend Platform

Location: Mountain View, California, United States

Department: Product Management

Team: Engineering & Technology

About the Role

Wayfair's Content & Client Platforms Pod is hiring a Senior Product Manager for the GraphQL Platform and Backend Platform teams in Mountain View, CA. This role focuses on leading mature platforms that accelerate time to market and enable precise measurement of customer experiences, with a strong emphasis on supporting warehouse and logistics operations. The platforms empower both developers and non-technical users to build, manage, and iterate on logistics-driven customer experiences faster and with greater confidence, ensuring high-quality delivery to Wayfair's customers. In this high-impact position, the Senior Product Manager will own the product strategy and roadmap, driving innovations that enhance backend infrastructure for supply chain visibility and operational efficiency. Candidates must be based in Mountain View and adhere to hybrid work requirements, collaborating closely with teams to ship reliable experiences that optimize warehouse logistics and fulfillment processes. This role offers the chance to lead platform teams critical to Wayfair's logistics ecosystem, focusing on GraphQL and backend technologies that underpin scalable operations and real-time customer experience measurement.

Key Responsibilities

• Own product strategy and roadmap for GraphQL Platform
• Lead Backend Platform teams to enable faster shipping of experiences
• Accelerate time to market for customer experiences
• Enable measurement of logistics and customer experiences
• Support developers and non-technical users in building experiences
• Drive high-quality platform features for Wayfair teams
• Collaborate with cross-functional teams on platform maturity
• Ensure compliance with hybrid work schedule in Mountain View

Required Qualifications

• 5+ years of product management experience in platform or infrastructure products
• Experience leading GraphQL platform teams
• Proven track record owning product strategy and roadmaps
• Ability to work in Mountain View, CA with hybrid schedule
• Strong understanding of backend platform technologies
• Experience supporting developer and non-technical users
• Demonstrated success accelerating time to market

Preferred Qualifications

• Experience in e-commerce or logistics platforms
• Knowledge of supply chain measurement tools
• Background in warehouse operations enablement
• Prior work at Wayfair or similar high-scale retailer

Required Skills

• Product strategy development
• Roadmap ownership
• GraphQL platform expertise
• Backend platform leadership
• Developer tooling
• Non-technical user enablement
• Time-to-market acceleration
• Customer experience measurement
• Hybrid team collaboration
• E-commerce platform scaling
• Logistics operations knowledge
• Cross-functional communication
• Technical roadmap prioritization
• Stakeholder management

Benefits

• Hybrid work schedule in Mountain View, CA
• High-impact leadership role in mature platform teams
• Opportunity to accelerate Wayfair's time to market
• Enable faster delivery of customer experiences
• Work on key platforms supporting logistics measurement
• Collaborate with Content & Client Platforms Pod
• Support for building and iterating with confidence

Wayfair is an equal opportunity employer committed to diversity and inclusion.