Senior Software Engineering Manager, Fulfillment Orchestration

Location: Boston, Massachusetts, United States

Department: Full Stack Engineering

Team: Engineering & Technology

About the Role

Wayfair is seeking a Senior Software Engineering Manager for Fulfillment Orchestration in the Full Stack Engineering department, based in Boston, Massachusetts. This role focuses on leading the development of the Fulfillment Lifecycle State and Orchestration system, a critical technology that provides instructions to various supply chain systems for optimal order fulfillment. The position emphasizes warehouse and logistics specifics, ensuring customers receive orders as promised through efficient orchestration of supply chain processes, tracking, and state management in Wayfair's retail operations. The Supply Chain and Retail Technology team plays a pivotal role in Wayfair's mission to make home furnishing seamless and anxiety-free. Reporting to leadership in this high-impact area, the manager will oversee engineering teams building scalable solutions for fulfillment lifecycle, integrating warehouse operations with broader logistics networks. Candidates must comply with hybrid work requirements in Boston, driving innovations that enhance order accuracy, speed, and reliability across Wayfair's vast supply chain. This position offers the chance to shape next-generation logistics technology at a leading e-commerce company, with a focus on real-world warehouse orchestration challenges like inventory tracking, order routing, and multi-system coordination.

Key Responsibilities

• Lead the development of Fulfillment Lifecycle State and Orchestration system
• Provide instructions for supply chain tech systems to fulfill orders
• Ensure optimal order fulfillment for customers
• Manage a team of full stack engineers
• Drive technology solutions for Supply Chain and Retail Technology
• Collaborate with cross-functional teams on logistics orchestration
• Oversee hybrid work compliance and team scheduling
• Build systems to track and manage order fulfillment lifecycle

Required Qualifications

• Experienced in software engineering management
• Strong background in supply chain technology
• Ability to lead build-out of complex systems
• Proficiency in full stack engineering
• Knowledge of fulfillment lifecycle processes
• Experience with orchestration systems in logistics
• Able to manage hybrid work schedule in Boston, MA

Preferred Qualifications

• Based in Boston, MA
• Proven track record in retail technology
• Expertise in supply chain optimization

Required Skills

• Software engineering leadership
• Full stack development
• Supply chain orchestration
• Fulfillment lifecycle management
• Logistics system integration
• Order tracking and state management
• Team management in hybrid settings
• Retail technology expertise
• Scalable system architecture
• Cross-functional collaboration
• Problem-solving in operations
• Agile development methodologies
• Warehouse fulfillment processes

Benefits

• Hybrid work schedule flexibility
• Opportunity to work on cutting-edge supply chain tech
• Part of a mission-driven company transforming home furnishing
• Competitive compensation in Boston tech hub
• Career growth in warehouse and logistics engineering
• Collaborative team environment in Full Stack Engineering
• Impact on customer order delivery optimization

Wayfair is an equal opportunity employer committed to diversity and inclusion.