Senior Specialist, Inventory Control, Wayfair Stores

Location: Wilmette, Illinois, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

As a Senior Specialist of Inventory Control for Wayfair Stores, you will play a pivotal role in maintaining seamless warehouse and logistics operations across a growing regional network. Your primary focus will be resolving inbound receiving exceptions, enhancing inventory accuracy, and ensuring efficient product flow from fulfillment centers to store locations. By leveraging data-driven insights and continuous improvement strategies, you will minimize discrepancies, support field operations teams, and create a reliable foundation for customer shopping experiences in Wayfair's physical retail environment. In this position, you will act as the subject matter expert on inbound processes, partnering closely with store teams, Field Operations, and other logistics support groups. Responsibilities include providing hands-on training across multiple locations, conducting root cause analysis on inventory issues, and implementing solutions to optimize warehouse-to-store transfers. This role demands a proactive approach to problem-solving in dynamic retail settings, with emphasis on accuracy, efficiency, and collaboration within Wayfair's supply chain ecosystem. The ideal candidate excels in fast-paced logistics environments, possesses deep knowledge of inventory control best practices, and is passionate about driving operational excellence in physical retail. This opportunity offers exposure to Wayfair's expanding store network, contributing directly to the company's omnichannel strategy.

Key Responsibilities

• Resolve receiving exceptions for inbound inventory
• Improve inventory accuracy across Wayfair stores
• Support store teams in a growing regional network
• Serve as subject matter expert for inbound processes
• Partner with Field Operations and support teams
• Provide training to multiple store locations
• Utilize data to minimize inventory discrepancies
• Implement continuous improvement strategies
• Ensure seamless product flow from fulfillment centers to stores

Required Qualifications

• Experience in inventory control or warehouse operations
• Strong knowledge of inbound receiving processes
• Proficiency in data analysis for inventory accuracy
• Ability to thrive in fast-paced retail environments
• Proven track record in resolving logistics exceptions
• Experience supporting multi-store operations
• Strong organizational and follow-through skills
• Familiarity with fulfillment center to store product flows

Preferred Qualifications

• Training experience across retail teams
• Background in continuous improvement methodologies
• Prior work in physical retail logistics

Required Skills

• Inventory management
• Data analysis
• Exception resolution
• Receiving processes
• Training and coaching
• Continuous improvement
• Logistics coordination
• Strong follow-through
• Fast-paced adaptability
• Cross-functional collaboration
• Problem-solving
• Organizational skills
• Retail operations knowledge
• Fulfillment center expertise

Benefits

• Competitive compensation package
• Comprehensive health and wellness benefits
• 401(k) retirement savings plan
• Paid time off and holidays
• Employee discounts on Wayfair products
• Professional development opportunities
• Career growth in retail operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.