Senior Specialist, Retail Sales, Wayfair Stores

Location: Atlanta, Georgia, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

The Senior Specialist, Retail Sales role at Wayfair Stores in Atlanta, Georgia, focuses on leading sales performance in a physical retail environment tied to warehouse and logistics operations. Reporting to the Department Manager, you will mentor Sales Associates, model elite selling behaviors, and ensure seamless integration of warehouse inventory into store operations to deliver exceptional customer experiences. This position emphasizes driving revenue through efficient product handling from Wayfair's supply chain, managing in-store stock replenishment, and optimizing logistics for high-volume sales periods like holidays. Key to success is leveraging Wayfair's logistics network to maintain optimal inventory levels, coordinating with warehouse teams for timely deliveries, and using data-driven insights to enhance store efficiency. With a fixed entry rate of $21/hr starting February 2026, this role offers growth based on performance in a dynamic retail setting that bridges online fulfillment with in-store operations, preparing for busy seasons ahead.

Key Responsibilities

• Drive store sales performance through top-tier selling techniques
• Mentor and coach Sales Associates on best practices
• Model exceptional customer engagement and service
• Monitor and manage in-store inventory levels and replenishment from warehouse
• Coordinate with logistics teams for timely product deliveries
• Ensure operational efficiency in store layout and merchandising
• Analyze sales data to optimize warehouse pick-and-pack processes for retail
• Support store operations during peak holiday logistics surges
• Maintain compliance with safety and inventory handling protocols

Required Qualifications

• Previous retail sales experience in a high-volume environment
• Proven track record of achieving sales targets
• Experience mentoring or leading sales teams
• Strong understanding of inventory management and stock replenishment in retail settings
• Ability to handle warehouse-to-store logistics coordination
• Customer service expertise in fast-paced operations
• Familiarity with retail operations software and POS systems
• Availability for flexible shifts including weekends and holidays

Preferred Qualifications

• 2+ years in retail leadership role
• Experience in furniture or home goods retail
• Knowledge of Wayfair's supply chain and logistics processes
• Bilingual communication skills for diverse customer base

Required Skills

• Sales leadership
• Customer engagement
• Team mentoring
• Inventory management
• Logistics coordination
• Retail operations
• Data analysis
• POS system proficiency
• Merchandising
• Problem-solving
• Communication
• Time management
• Adaptability
• Safety compliance
• Performance tracking

Benefits

• Fixed starting hourly rate of $21/hr with performance-based increases
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career growth opportunities in retail and logistics operations
• Training programs for warehouse and store efficiency

Wayfair is an equal opportunity employer committed to diversity and inclusion.