Senior Specialist, Retail Visual Merchandising, Wayfair Stores

Location: Wilmette, Illinois, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

As a Senior Specialist of Visual Merchandising at Wayfair Stores in Wilmette, Illinois, you will play a pivotal role in enhancing the physical retail experience within the Physical Retail In-Store department. Reporting to the Department Manager, you will lead visual strategy and execution, blending creativity, data insights, and operational collaboration to create immersive displays that drive customer engagement and sales. This position focuses on warehouse and logistics-adjacent operations, ensuring efficient product flow from supply chain to storefront through optimized merchandising that supports Wayfair's omnichannel model. Ideal for detail-oriented leaders in fast-paced retail, the role involves mentoring teams, owning major visual projects, and working cross-functionally to maintain brand consistency. You will translate Wayfair's digital brand vision into tangible in-store experiences, leveraging logistics knowledge to manage display installations and product presentations that spark inspiration and facilitate seamless shopping. This opportunity emphasizes operations specifics like coordinating with warehouse teams for timely product availability, optimizing store layouts for logistics efficiency, and using data to refine visual strategies that boost inventory turnover and customer connection in Wayfair's physical retail expansion.

Key Responsibilities

• Shape in-store visual experience to align with Wayfair brand vision
• Lead visual strategy and execution across key store areas
• Translate brand vision into dynamic, immersive displays
• Drive customer engagement through creative merchandising
• Mentor team members on visual standards and execution
• Collaborate cross-functionally with operations and logistics teams
• Analyze data to optimize visual merchandising impact
• Ensure consistent brand story in physical retail operations
• Manage major visual initiatives from planning to installation
• Support efficient product presentation tied to warehouse logistics

Required Qualifications

• Experience in retail visual merchandising or store design
• Proven leadership in fast-paced retail environments
• Strong eye for detail and design aesthetics
• Ability to lead projects and mentor team members
• Cross-functional collaboration skills
• Data-driven decision-making in merchandising
• Understanding of brand consistency in physical retail
• Availability for in-store operations in warehouse-adjacent retail settings

Preferred Qualifications

• Prior experience in large-scale retail store operations
• Knowledge of logistics for visual display installations
• Background in omnichannel retail strategies
• Familiarity with Wayfair's supply chain and product flow

Required Skills

• Visual merchandising expertise
• Creative design and layout planning
• Leadership and team mentoring
• Project management
• Data analysis for retail performance
• Cross-functional collaboration
• Attention to detail
• Brand storytelling
• Customer engagement strategies
• Fast-paced retail adaptability
• Display installation and maintenance
• Logistics coordination for store setups
• Operations optimization
• Inventory presentation skills
• Omnichannel retail understanding

Benefits

• Competitive salary and performance incentives
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and flexible scheduling
• Employee discounts on Wayfair products
• Professional development and career growth opportunities
• Collaborative team environment in retail operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.