Specialist, Retail Sales, Wayfair Stores

Location: Atlanta, Georgia, United States

Department: Physical Retail In-Store

Team: Physical Retail

About the Role

The Specialist, Retail Sales position at Wayfair Stores in Atlanta, Georgia, focuses on blending retail expertise with proactive sales strategies to deliver exceptional customer experiences. In the Physical Retail In-Store department, you'll drive store success by empowering customers to confidently purchase home goods, while supporting warehouse-to-store logistics through effective inventory management and stock handling. This role emphasizes operational efficiency during high-volume periods like holidays, ensuring smooth product flow from Wayfair's supply chain to the sales floor, with a fixed entry rate of $19/hr starting February 10, 2026. Key to this operations-oriented retail role is leading customer interactions that boost sales performance and team results, with a strong focus on in-store logistics specifics such as product presentation, replenishment coordination, and maintaining stock integrity. You'll contribute to Wayfair's physical retail expansion by handling the dynamic demands of store fulfillment, mirroring warehouse precision in a customer-facing environment. Future growth opportunities are tied to performance, aligning with Wayfair's compensation policies for long-term operations team members.

Key Responsibilities

• Deliver engaging customer experiences in Wayfair Stores
• Drive proactive sales strategies to boost store performance
• Empower customers to make confident buying decisions
• Collaborate with team to achieve sales targets
• Manage in-store inventory and product presentation
• Support store operations during peak holiday seasons
• Lead customer interactions blending retail and sales expertise
• Contribute to smooth store logistics and fulfillment
• Monitor stock levels and coordinate replenishment

Required Qualifications

• Retail sales experience in a customer-facing role
• Proven track record in driving sales performance
• Availability to work flexible schedules including holidays
• Ability to stand for extended periods in a store environment
• Strong understanding of inventory and stock management
• Experience handling high-volume customer traffic
• Basic operational knowledge of retail logistics
• Commitment to start date of 2/10/2026

Preferred Qualifications

• Experience in home goods or furniture retail
• Leadership in team sales initiatives
• Familiarity with Wayfair products and supply chain
• Previous work in physical retail stores

Required Skills

• Customer engagement
• Sales strategy development
• Retail operations
• Inventory management
• Team collaboration
• Proactive problem-solving
• Product knowledge
• High-energy communication
• Store logistics coordination
• Performance tracking
• Customer empowerment
• Flexible adaptability
• Sales target achievement
• Stock presentation
• Holiday season readiness

Benefits

• Fixed starting hourly rate of $19/hr for all new hires
• Performance-based pay increases over time
• Opportunities for growth within Wayfair Retail
• Flexible scheduling around busy seasons
• Team environment focused on store success
• Early recruitment for smooth onboarding
• Part of Wayfair's comprehensive compensation policy
• Dynamic role with leadership potential

Wayfair is an equal opportunity employer committed to diversity and inclusion.