Talent Business Partner

Location: Shanghai, China

Department: Talent

Team: Business & Operations

About the Role

Wayfair's Talent Business Partner role in Shanghai, China, focuses on strategically partnering with warehouse, logistics, and operations business units to drive talent initiatives across the employee lifecycle. This position ensures alignment of People Strategy with organizational goals, particularly in supporting high-volume fulfillment centers and supply chain performance. The role involves translating business needs into actionable HR plans, providing policy guidance to managers, and maintaining strong employee connections to foster a high-performing culture in Wayfair's China operations. Key responsibilities include leading HR policy implementation, resolving issues efficiently, and partnering with leaders on action planning to enhance talent capabilities in logistics and warehouse environments. The ideal candidate brings expertise in China labor regulations and experience in e-commerce operations, enabling Wayfair to scale its supply chain effectively while prioritizing employee engagement and organizational growth.

Key Responsibilities

• Lead implementation of People Strategy aligned with organizational goals, focusing on warehouse and logistics teams
• Partner with local business leaders to translate strategic needs into actionable talent plans
• Provide guidance on HR policies and processes for operations and supply chain managers
• Maintain regular touchpoints with employees in assigned business groups including fulfillment centers
• Own interpretation and application of HR policies to resolve issues swiftly
• Drive action planning to enhance organizational performance in logistics operations
• Support talent initiatives across the employee lifecycle in high-volume warehouse environments
• Collaborate with leaders to enable performance in Wayfair's China supply chain

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of HR business partnering experience in a fast-paced environment
• Deep knowledge of China labor laws and HR regulations
• Experience supporting warehouse, logistics, or supply chain operations
• Proven track record in talent strategy implementation
• Strong understanding of employee lifecycle management
• Fluency in Mandarin and English

Preferred Qualifications

• Experience in e-commerce or retail logistics sectors
• HR certification (e.g., PHR, SHRM-CP)
• Prior work with international teams in supply chain
• Masters degree in HR or related field

Required Skills

• HR strategy development
• Stakeholder management
• Labor law compliance (China)
• Employee relations
• Talent acquisition and development
• Change management
• Data-driven decision making
• Communication (verbal and written)
• Problem-solving
• Organizational development
• Performance management
• Cross-functional collaboration
• Logistics operations knowledge
• Cultural sensitivity in multicultural teams
• Project management

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health insurance coverage
• Paid time off and statutory holidays
• Professional development and training opportunities
• Employee stock purchase plan
• Flexible working arrangements
• On-site fitness and wellness programs
• Relocation support for Shanghai

Wayfair is an equal opportunity employer committed to diversity and inclusion.