Warehouse Administrative Assistant

Location: Lancaster, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $20.50 per hour

About the Role

Wayfair's Warehouse Administrative Assistant role in Lancaster, Texas, supports the company's best-in-class logistics network, focusing on speeding up deliveries, adding services, and reducing damage through asset-based warehouses. This position plays a key role in maintaining high delivery standards and driving customer satisfaction by providing essential administrative support to warehouse operations. Reporting to the warehouse management team, the role involves processing shipments, managing records, and coordinating schedules in a collaborative, fast-paced environment. Ideal candidates are driven, determined individuals who excel in dynamic settings, with responsibilities including data entry for operations metrics, generating performance reports, and liaising between teams to ensure smooth logistics flow. The position offers a competitive $20.50 hourly base pay and opportunities to contribute to Wayfair's growing distribution infrastructure, delighting customers with efficient furniture and home goods fulfillment. Joining this Wednesday-shifted role means becoming part of a professional home at Wayfair, where hard-working talent helps build repeat business through operational excellence in warehouse administration and logistics support.

Key Responsibilities

• Provide administrative support to warehouse management team
• Process inbound and outbound shipment documentation
• Maintain accurate inventory records and reports
• Coordinate scheduling for warehouse associates and shifts
• Assist with data entry for logistics and operations metrics
• Handle customer service inquiries related to deliveries
• Support compliance with safety and operational standards
• Generate reports on warehouse performance and KPIs
• Liaise between warehouse operations and corporate logistics teams

Required Qualifications

• High school diploma or equivalent
• 1+ years of administrative experience in warehouse or logistics environment
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong organizational skills with attention to detail
• Ability to thrive in a fast-paced warehouse setting
• Effective communication skills, both verbal and written
• Basic understanding of warehouse operations and inventory management
• Reliable transportation to Lancaster, Texas facility

Preferred Qualifications

• Experience in distribution or supply chain logistics
• Familiarity with warehouse management systems (WMS)
• Previous work in e-commerce fulfillment operations
• Bilingual skills (English/Spanish)

Required Skills

• Administrative data entry
• Microsoft Excel proficiency
• Organizational multitasking
• Attention to detail
• Fast-paced environment adaptability
• Team collaboration
• Verbal and written communication
• Problem-solving
• Time management
• Basic inventory tracking
• Customer service orientation
• Logistics documentation handling
• Report generation
• Safety protocol awareness
• Shift scheduling coordination

Benefits

• Competitive base pay of $20.50 per hour
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discount on Wayfair products
• Career growth opportunities in logistics network
• On-site training and development programs

Wayfair is an equal opportunity employer committed to diversity and inclusion.