Warehouse Administrative Assistant

Location: Lancaster, Texas, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $20.50 per hour

About the Role

Wayfair's Warehouse Administrative Assistant role in Lancaster, Texas, supports the company's best-in-class logistics network by handling key administrative functions in a fast-paced warehouse environment. With a focus on improving customer satisfaction through efficient distribution, this position involves managing documentation, inventory tracking, and coordination with operations teams to speed up deliveries, add services, and minimize damage in furniture and home goods fulfillment. Base pay is $20.50 per hour for the Wednesday-Sunday shift, offering a professional home for driven, collaborative individuals passionate about warehouse operations. Team members play a vital role in Wayfair's asset-based warehouses, driving repeat business by maintaining high delivery standards. Responsibilities include processing shipping/receiving records, supporting reporting, and assisting logistics efforts to delight customers. This role requires strong organizational skills, proficiency in office software, and a commitment to thriving in a high-volume distribution center focused on e-commerce excellence. Join Wayfair's growing Distribution team to contribute to an innovative supply chain that powers the furniture industry's leading customer experience, with opportunities for career advancement in logistics and operations.

Key Responsibilities

• Manage administrative tasks for warehouse operations including inventory tracking
• Process shipping and receiving documentation
• Coordinate with logistics teams to ensure timely deliveries
• Maintain accurate records of warehouse assets and supplies
• Support distribution center reporting and data entry
• Assist in improving delivery standards and reducing damage
• Handle customer service inquiries related to warehouse fulfillment
• Collaborate with team to drive repeat business through efficient operations
• Monitor shift schedules for Wednesday-Sunday operations

Required Qualifications

• High school diploma or equivalent
• 1+ years of administrative experience in warehouse or logistics environment
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong organizational skills for managing warehouse documentation
• Ability to thrive in a fast-paced warehouse setting
• Excellent attention to detail for inventory and shipping accuracy
• Basic understanding of logistics and supply chain processes
• Reliable attendance for Wednesday-Sunday shift

Preferred Qualifications

• Experience in e-commerce or furniture logistics
• Familiarity with warehouse management systems (WMS)
• Prior work in distribution centers
• Bilingual skills (English/Spanish)

Required Skills

• Organizational skills
• Attention to detail
• Data entry proficiency
• Microsoft Excel expertise
• Communication skills
• Time management
• Problem-solving
• Team collaboration
• Fast-paced adaptability
• Logistics knowledge
• Inventory management
• Customer service orientation
• Shift flexibility

Benefits

• Competitive base pay of $20.50 per hour
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career growth opportunities in logistics network
• On-site training for warehouse operations

Wayfair is an equal opportunity employer committed to diversity and inclusion.