Warehouse Administrative Assistant

Location: Mississauga, Canada

Department: Warehouse

Team: Distribution & Warehousing

About the Role

Wayfair is seeking a Warehouse Administrative Assistant in Mississauga, Canada, to join the Warehouse Department on a Monday-Friday 9:00am-5:00pm shift. This role is pivotal in the Wayfair Distribution team, which builds a best-in-class logistics network using physical, asset-based warehouses to speed up deliveries, add services, and reduce damage, ultimately enhancing customer satisfaction and driving repeat business in the furniture and home space. The ideal candidate is driven, determined, collaborative, and thrives in a fast-paced environment, supporting high delivery standards through administrative tasks in warehouse operations. Responsibilities include assisting in logistics coordination, documentation, and process optimization to delight customers. Benefits start Day 1, offering a professional home in a growing team focused on operational excellence. This position emphasizes warehouse-specific logistics, including inventory support, order fulfillment, and collaboration to maintain Wayfair's superior standards in distribution and customer experience.

Key Responsibilities

• Support Wayfair Distribution team in maintaining high delivery standards
• Assist in improving customer satisfaction through administrative tasks
• Drive repeat business by ensuring operational efficiency
• Contribute to logistics network operations in physical warehouses
• Handle administrative duties to speed up deliveries and reduce damage
• Collaborate with team to add services and optimize warehouse processes
• Manage documentation and reporting for warehouse activities
• Support shift operations from 9:00am-5:00pm Monday-Friday
• Monitor and assist in inventory and order fulfillment processes

Required Qualifications

• Driven and determined mindset
• Collaborative team player
• Thrives in a fast-paced warehouse environment
• Hard-working individual
• Experience in warehouse or logistics operations
• Administrative proficiency in distribution settings
• Availability for Monday-Friday 9:00am-5:00pm shift
• Basic understanding of logistics network processes

Preferred Qualifications

• Prior experience in Wayfair distribution or similar e-commerce logistics
• Familiarity with asset-based warehouse operations
• Knowledge of delivery standards and customer satisfaction metrics
• Administrative experience in furniture/home goods logistics

Required Skills

• Administrative organization
• Fast-paced multitasking
• Team collaboration
• Customer satisfaction focus
• Logistics coordination
• Warehouse operations knowledge
• Delivery standards adherence
• Damage reduction techniques
• Inventory tracking
• Order processing
• Data entry and reporting
• Problem-solving in operations
• Attention to detail
• Time management for shift work
• Communication in distribution teams

Benefits

• Benefits start Day 1
• Best-in-class customer experience environment
• Opportunity in growing logistics team
• Fast-paced, collaborative workplace
• Professional home in Wayfair's asset-based warehouses
• Support for improving delivery speeds and services
• Role in driving customer satisfaction and repeat business
• Standard Wayfair employee perks (health, dental, etc.)

Wayfair is an equal opportunity employer committed to diversity and inclusion.