Warehouse Returns Admin

Location: Perris, California, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $22.50 per hour

About the Role

Wayfair is seeking a Warehouse Returns Admin in Perris, California, to join its Warehouse Department and support a best-in-class customer experience in furniture and home goods. This role is pivotal in the Distribution team, focusing on maintaining high delivery standards, processing returns, and driving customer satisfaction through an efficient logistics network. With a base pay of $22.50 per hour plus a $2 shift differential for nights (6 PM - 6 AM), the position demands driven, collaborative individuals who thrive in fast-paced warehouse environments. Key to Wayfair's success, the role involves utilizing physical, asset-based warehouses to speed up deliveries, add services, and minimize damage while handling returns administration. Team members contribute to repeat business by ensuring operational excellence in a growing logistics infrastructure. Ideal candidates are hard-working, determined professionals ready to play a key role in delighting customers through superior warehouse operations.

Key Responsibilities

• Process and manage warehouse returns efficiently
• Support Wayfair's logistics network operations
• Maintain high standards for delivery and customer satisfaction
• Handle inventory in a fast-paced distribution center
• Collaborate with team to reduce damage and improve services
• Work assigned shifts including nights (6 PM - 6 AM)
• Contribute to speeding up deliveries and repeat business
• Utilize physical warehouse assets for optimal operations
• Ensure accurate returns administration in Perris facility

Required Qualifications

• Driven and determined mindset
• Collaborative team player
• Thrives in a fast-paced warehouse environment
• Hard-working individual
• Able to work shift hours including 6 PM to 6 AM
• Experience in warehouse or distribution operations
• Commitment to high delivery standards
• Reliable attendance for logistics network support

Preferred Qualifications

• Prior experience in returns processing
• Knowledge of furniture and home goods logistics
• Familiarity with asset-based warehouse systems
• Shift work flexibility in high-volume environments

Required Skills

• Warehouse operations
• Returns processing
• Logistics coordination
• Inventory management
• Fast-paced multitasking
• Team collaboration
• Customer satisfaction focus
• Shift work adaptability
• Damage reduction techniques
• Delivery optimization
• Asset-based warehouse handling
• Attention to detail
• Problem-solving in operations
• Reliability and determination
• Physical stamina for warehouse tasks

Benefits

• Base pay of $22.50 per hour
• $2 shift differential for hours worked between 6 PM and 6 AM
• Part of a best-in-class logistics network
• Opportunity to join a growing team at Wayfair
• Contribution to improving customer satisfaction
• Work in a collaborative, fast-paced environment
• Support for high delivery standards and services
• Employment in state-of-the-art distribution warehouse

Wayfair is an equal opportunity employer committed to diversity and inclusion.