Warehouse Supervisor

Location: Pompano Beach, Florida, United States

Department: Warehouse

Team: Distribution & Warehousing

About the Role

Wayfair is seeking a Warehouse Supervisor for its Pompano Beach, Florida distribution center to oversee night shift operations (Friday-Monday, 9:30 pm - 8 am). This role is critical to maintaining best-in-class delivery standards in the furniture and home goods space, driving customer satisfaction through efficient warehouse management, reduced damage, and faster fulfillment. As part of Wayfair's growing asset-based logistics network, the supervisor will lead teams in a collaborative, fast-paced environment focused on inbound receiving, order picking, packing, and outbound shipping to support repeat business and service expansion. Key responsibilities include supervising associates, optimizing workflows, enforcing safety protocols, and using warehouse management systems to monitor performance metrics. The ideal candidate thrives under pressure, possesses strong leadership skills, and has experience in high-volume e-commerce operations. This position offers a professional home for driven individuals committed to delighting customers through operational excellence. Wayfair provides competitive compensation, comprehensive benefits, and opportunities for advancement within its innovative logistics infrastructure, emphasizing people-powered success in the competitive home delivery market.

Key Responsibilities

• Supervise warehouse associates during night shift (Friday-Monday 9:30 pm - 8 am)
• Oversee inbound and outbound operations to ensure timely deliveries
• Monitor and improve picking, packing, and shipping processes
• Enforce safety protocols and maintain a damage-free environment
• Drive team performance to meet customer satisfaction and repeat business goals
• Manage inventory accuracy and optimize warehouse layout
• Conduct staff training and performance evaluations
• Collaborate with logistics teams to speed up deliveries and add services
• Identify and resolve operational bottlenecks in real-time

Required Qualifications

• High school diploma or equivalent
• 2+ years of supervisory experience in warehouse or logistics operations
• Experience managing night shift teams in a fast-paced distribution environment
• Knowledge of warehouse management systems (WMS)
• Familiarity with safety regulations and OSHA standards
• Ability to work Friday-Monday 9:30 pm - 8 am shift
• Proven track record in improving operational efficiency

Preferred Qualifications

• Bachelor's degree in supply chain, logistics, or related field
• Experience in e-commerce fulfillment centers
• Lean Six Sigma certification
• Previous experience with Wayfair or similar asset-based logistics networks

Required Skills

• Warehouse operations management
• Team leadership and motivation
• Inventory control and cycle counting
• Forklift and equipment operation certification
• Safety compliance and risk assessment
• Performance metrics and KPI tracking
• Problem-solving in high-volume environments
• Communication and collaboration
• Fast-paced decision making
• Customer service orientation
• Data analysis for efficiency improvements
• Shift scheduling and labor management
• Logistics network optimization
• Asset-based warehouse expertise
• E-commerce fulfillment processes

Benefits

• Competitive hourly pay for supervisory role
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discounts on Wayfair products
• Career growth opportunities in expanding logistics network
• Night shift differential pay
• On-site training and development programs

Wayfair is an equal opportunity employer committed to diversity and inclusion.