Warehouse Team Lead 1

Location: Jacksonville, Florida, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: pay for this position is $20/hr

About the Role

Wayfair is seeking a Warehouse Team Lead 1 in Jacksonville, Florida, to join its Distribution team and play a pivotal role in delivering best-in-class customer experiences in furniture and home goods. This position offers $20/hr base pay, plus $2.50 SEO pay when applicable and $1.50/hr for night shifts (6PM-6AM), in a fast-paced warehouse environment focused on speeding up deliveries, adding services, and minimizing damage through Wayfair's asset-based logistics network. The role emphasizes leadership in maintaining high delivery standards to boost customer satisfaction and repeat business amid the company's network expansion. As a Team Lead, you will guide hard-working individuals in warehouse operations, ensuring efficient inbound/outbound processes, team collaboration, and operational excellence. Ideal candidates are driven, determined, and thrive in dynamic settings, contributing to Wayfair's growth in logistics while upholding safety, quality, and performance metrics specific to furniture distribution. This opportunity is perfect for talented professionals passionate about warehouse and supply chain operations, offering hands-on leadership in a growing organization committed to innovation and customer delight.

Key Responsibilities

• Lead a team of warehouse associates to meet delivery standards
• Oversee inbound and outbound logistics operations
• Ensure high levels of customer satisfaction through efficient fulfillment
• Monitor and reduce damage in package handling
• Coordinate night shift operations between 6PM-6AM
• Drive process improvements in the warehouse
• Train and develop team members
• Maintain safety and operational standards
• Support expansion of Wayfair's logistics network

Required Qualifications

• High school diploma or equivalent
• Previous warehouse or logistics experience
• Ability to thrive in a fast-paced environment
• Driven and determined work ethic
• Collaborative team player
• Physical ability to perform warehouse tasks
• Availability for night shifts (6PM-6AM)
• Reliable attendance and punctuality

Preferred Qualifications

• Prior leadership or supervisory experience in warehouse settings
• Experience in distribution or fulfillment operations
• Familiarity with asset-based logistics networks
• Knowledge of Wayfair's supply chain processes

Required Skills

• Warehouse operations management
• Team leadership and motivation
• Logistics and distribution coordination
• Fast-paced environment adaptability
• Customer satisfaction focus
• Process improvement and optimization
• Night shift scheduling and oversight
• Damage reduction techniques
• Collaborative communication
• Problem-solving in operations
• Physical stamina for warehouse tasks
• Data-driven decision making
• Safety protocol enforcement
• Training and onboarding expertise

Benefits

• $20/hr base pay
• $2.50 SEO pay when applicable
• $1.50/hr night shift differential (6PM-6AM)
• Opportunities for career growth in logistics
• Collaborative and fast-paced work environment
• Contribution to best-in-class customer experience
• Part of Wayfair's expanding warehouse network
• Focus on employee-driven success and repeat business impact

Wayfair is an equal opportunity employer committed to diversity and inclusion.