Warehouse Team Lead 1

Location: Windsor, Connecticut, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $21.25 per hour

About the Role

Wayfair is seeking a Warehouse Team Lead 1 in Windsor, Connecticut, to join its Distribution team in the Warehouse department. With a base pay of $21.25 per hour, this role is pivotal in maintaining high delivery standards and enhancing customer satisfaction in the furniture and home goods space. The position involves leading operations in a best-in-class, asset-based logistics network designed to accelerate deliveries, introduce new services, and minimize damage through efficient warehouse management. Team Leads are expected to guide hard-working associates in a fast-paced environment, fostering collaboration and determination to drive repeat business. Responsibilities include overseeing shift activities—such as Wednesday schedules—optimizing inbound and outbound processes, and ensuring operational excellence. This role offers a professional home for talented individuals passionate about logistics and operations within Wayfair's expanding network. Ideal candidates thrive under pressure, possess warehouse experience, and are committed to Wayfair's mission of delivering exceptional customer experiences through innovative distribution strategies.

Key Responsibilities

• Lead a team of warehouse associates to meet delivery standards
• Oversee inbound and outbound logistics operations
• Ensure high levels of customer satisfaction through efficient fulfillment
• Drive improvements in speeding up deliveries and reducing damage
• Coordinate shift activities, including Wednesday shifts
• Maintain safety and operational standards in the warehouse
• Monitor team performance and provide coaching
• Collaborate with distribution network to optimize processes
• Handle inventory management and quality control

Required Qualifications

• High school diploma or equivalent
• Previous warehouse or logistics experience
• Ability to thrive in a fast-paced environment
• Driven and determined work ethic
• Collaborative team player
• Physical ability to perform warehouse tasks
• Reliable attendance for assigned shifts
• Basic understanding of distribution operations

Preferred Qualifications

• Leadership or supervisory experience in warehouse settings
• Experience in asset-based logistics networks
• Familiarity with Wayfair's delivery standards
• Shift work experience, including mid-week schedules

Required Skills

• Warehouse operations
• Team leadership
• Logistics coordination
• Fast-paced decision making
• Customer satisfaction focus
• Inventory handling
• Damage reduction techniques
• Shift management
• Collaborative communication
• Process optimization
• Safety compliance
• Distribution network knowledge
• Performance coaching
• Reliability and determination
• Physical stamina

Benefits

• Competitive base pay of $21.25 per hour
• Opportunity to join a growing best-in-class logistics network
• Work in a collaborative and fast-paced environment
• Contribution to improving customer satisfaction and repeat business
• Professional development in warehouse operations
• Part of Wayfair's asset-based physical warehouses
• Key role in delivering best-in-class customer experience

Wayfair is an equal opportunity employer committed to diversity and inclusion.