Warehouse Team Lead 1

Location: Windsor, Connecticut, United States

Department: Warehouse

Team: Distribution & Warehousing

Pay: base pay for this position is $21.25 per hour

About the Role

Wayfair is seeking a Warehouse Team Lead 1 in Windsor, Connecticut, to join its best-in-class logistics network. This role in the Warehouse Department offers a base pay of $21.25 per hour plus a $1.50 per hour SEO premium when applicable. As a key contributor to Wayfair's distribution team, you will lead operations in a fast-paced environment focused on speeding up deliveries, reducing damage, and enhancing customer satisfaction through efficient use of physical, asset-based warehouses. Ideal candidates are driven, determined, collaborative individuals ready to improve high delivery standards and drive repeat business in the furniture and home goods space. In this leadership position, you will oversee warehouse associates, manage inbound/outbound processes, ensure order accuracy, and implement improvements to support Wayfair's growing e-commerce operations. Responsibilities include training teams, monitoring inventory, enforcing safety, and optimizing workflows to delight customers. This role demands physical capability, strong organizational skills, and a passion for logistics excellence within Wayfair's expansive supply chain network. Join a talented, hard-working team building innovative solutions for customer needs. With opportunities for growth in operations and fulfillment, this position is perfect for those thriving in dynamic warehouse settings committed to operational precision and service innovation.

Key Responsibilities

• Lead a team of warehouse associates in daily operations
• Oversee inbound and outbound logistics processes
• Ensure high standards for order accuracy and picking/packing
• Monitor inventory levels and conduct cycle counts
• Drive process improvements to reduce damage and speed deliveries
• Train and coach team members on safety and performance
• Coordinate with distribution network for efficient asset utilization
• Maintain warehouse organization and 5S standards
• Report on key metrics like throughput and customer satisfaction

Required Qualifications

• High school diploma or equivalent
• Previous warehouse or logistics experience
• Ability to thrive in a fast-paced environment
• Driven and determined work ethic
• Collaborative team player
• Physical ability to perform warehouse tasks
• Availability for shift work including nights/weekends
• Basic computer literacy for inventory systems

Preferred Qualifications

• Prior leadership or supervisory experience in warehouse settings
• Experience in e-commerce fulfillment operations
• Forklift certification
• Knowledge of Wayfair's logistics processes

Required Skills

• Warehouse operations management
• Team leadership and motivation
• Inventory control and WMS usage
• Order fulfillment and picking accuracy
• Forklift and equipment operation
• Safety protocol enforcement
• Problem-solving in fast-paced settings
• Collaboration and communication
• Process optimization for efficiency
• Customer service orientation
• Physical stamina for standing/lifting
• Data analysis for performance metrics
• Time management and prioritization
• Attention to detail
• Adaptability to shift schedules

Benefits

• Competitive base pay of $21.25 per hour
• $1.50 per hour SEO premium when applicable
• Comprehensive health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holiday pay
• Employee discount on Wayfair products
• Career growth opportunities in logistics network
• On-site training and development programs

Wayfair is an equal opportunity employer committed to diversity and inclusion.