Workday Platform Architect

Location: Boston, Massachusetts, United States

Department: Operations Support

Team: Distribution & Warehousing

About the Role

Wayfair's Operations Support team in Boston, MA, is seeking a Workday Platform Architect to spearhead the reimagination of their Workday implementation within a Next Generation HR technology ecosystem. This role focuses on leading the design, development, and delivery of innovative HR solutions, acting as a key liaison between Technology and Talent/HR teams to optimize Workday for scale, accuracy, and exceptional experiences for over 20,000 global employees. With a strong emphasis on warehouse and logistics operations, the architect will ensure seamless integrations supporting Wayfair's supply chain efficiency and operational excellence. In this pivotal position, the architect will drive transformations aligned with Wayfair's fast-paced e-commerce logistics environment, evolving teams to deliver world-class HR tech capabilities. Responsibilities include strategic platform optimization, integration with operations systems, and fostering innovation to support warehouse scalability and global employee management. This is an opportunity to shape the future of HR technology in a leading logistics-driven retailer. Ideal candidates bring deep Workday expertise, experience in large-scale HRIS deployments, and a passion for operations-focused innovations, contributing directly to Wayfair's supply chain and employee-centric operations.

Key Responsibilities

• Lead the design, development, and delivery of Workday solutions
• Act as strategic liaison between Technology and Talent/HR business teams
• Optimize Workday and integrations for scale and accuracy in operations support
• Drive transformation of Workday implementation for Next Generation HR ecosystem
• Ensure world-class employee experience for 20,000+ global employees
• Support HR technology landscape aligned with warehouse and logistics operations
• Collaborate on innovative solutions for operations efficiency
• Evolve teams to support broader HR tech vision in fast-paced logistics environment

Required Qualifications

• Extensive experience as a Workday Platform Architect
• Proven track record in designing and implementing Workday solutions
• Deep knowledge of Workday HRIS modules and integrations
• Experience supporting large-scale HR technology ecosystems for 20,000+ employees
• Strong background in operations support for global teams
• Ability to optimize platforms for scale, accuracy, and employee experience
• Experience in HR technology transformations and rebuilds

Preferred Qualifications

• Prior experience with Wayfair or similar e-commerce logistics operations
• Hands-on expertise in integrating Workday with warehouse and supply chain systems
• Background in next-generation HR tech ecosystems

Required Skills

• Workday architecture and implementation
• HRIS platforms expertise
• System integration design
• Strategic liaison and communication
• Scalability optimization
• Global employee experience delivery
• HR technology transformation
• Operations support in logistics
• Cross-functional team leadership
• Innovative problem-solving
• Technical design for accuracy
• Stakeholder management
• Agile development methodologies

Benefits

• Opportunity to shape the future of Wayfair's HR technology ecosystem
• Work in a dynamic, innovative environment driving transformation
• Support for global operations serving 20,000+ employees
• Collaboration with bold thinkers in Operations Support department
• Exposure to cutting-edge Workday integrations and scalability projects
• Part of reimagined teams in Boston headquarters
• Impact on world-class employee experiences in logistics-focused company

Wayfair is an equal opportunity employer committed to diversity and inclusion.