FinCrime Operations Senior Analyst (PEP/AM Focus)

Location: Global

Team: General

About the Role

Wise is a global technology company revolutionizing how the world moves and manages money with min fees, max ease, and full speed. We're seeking a FinCrime Operations Senior Analyst (PEP/AM Focus) to join our Tallinn team, playing a vital role in safeguarding Wise and its customers from financial crime risks. In this position, you'll conduct in-depth alert reviews, risk-based due diligence, and investigations on high-risk customers, ensuring compliance with regulations while contributing to process improvements. Core responsibilities include analyzing customer activities with deep compliance knowledge, making risk-based decisions, documenting findings for audit trails, escalating suspicious patterns, and meeting KPIs with precision. This role offers growth in financial crime expertise within a dynamic, mission-driven environment committed to integrity and innovation. With a competitive 2175 EUR gross/monthly salary plus RSUs, flexible hours, and Wise's comprehensive benefits, you'll thrive in a collaborative global team. If you're proactive, detail-oriented, and passionate about combating financial crime, join us to make a real impact for everyone, everywhere.

Key Responsibilities

• Conduct thorough reviews of customer and payment activity to identify and escalate alerts
• Perform risk-based due diligence on high-risk customers using diverse data sources
• Take decisive, risk-based decisions on complex cases and document findings accurately
• Review transaction history, identify unusual patterns, and escalate suspicious activity timely
• Contribute to process improvement by flagging inefficiencies and suggesting enhancements
• Consistently achieve individual and team targets (KPIs, SLAs) with quality and speed
• Communicate clearly and professionally with customers for clarifications

Required Qualifications

• Strong verbal and written communication skills in English
• 1-2 years of experience in operations, compliance, or related field, preferably financial crime, KYC/AML, or fraud prevention
• Basic understanding of global financial crime regulations and best practices
• Ability to work independently and make decisions within well-defined procedures
• Proven capacity to maintain high quality and accuracy under workload

Preferred Qualifications

• Bachelor’s degree in Finance, Business Administration, Law, Analytics, Audit or related field
• Certifications: ICA, CAMS, or equivalent (EDD/AML/fraud/screening/risk and control management)
• Finance/accounting background
• Familiarity with Business Intelligence (BI) tools such as Looker

Required Skills

• Excellent documentation skills for clear, concise reporting
• Strong organizational skills for multitasking and prioritization
• Ability to follow procedures consistently and efficiently
• Proactive attitude with willingness to learn in financial crime domain
• Ability to work flexible hours including shifts, weekends, and holidays
• Autonomous task identification and resolution within frameworks
• Analytical skills for customer activity review
• Risk assessment and decision-making
• Compliance knowledge application

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.