FinCrime Operations Specialist - Screening Project Team

Location: Global

Team: Tallinn

About the Role

Wise is a global technology company revolutionizing how the world moves and manages money with minimal fees, maximum ease, and full speed. As a FinCrime Operations Specialist in our Screening Project Team based in Tallinn (with global opportunities), you'll drive operational excellence in PEP, adverse media, and sanctions screening. You'll lead data-driven initiatives, coordinate across teams like Product, Compliance, and Engineering, and ensure seamless adoption of new technologies to enhance efficiency, compliance, and customer experience. In this role, you'll analyze performance metrics, scope improvement projects, document key decisions, manage change implementations, and act as the central point of contact for stakeholders. The Screening Project Team focuses on documentation, continuous improvement, cross-team communication, and subject-matter expertise impacting operational teams. If you're a proactive team player passionate about financial crime prevention and operational optimization, join us to build a borderless financial network for everyone, everywhere. We offer a competitive brutto salary of 2775-3525 EUR monthly, RSUs, paid sabbaticals, flexible working, and a truly inclusive culture. Must be eligible to work in Estonia—no visa sponsorship.

Key Responsibilities

• Analyze operational performance data and key efficiency metrics to identify areas of improvement
• Lead data driven initiatives to continuously improve the team's operational output and quality
• Define, scope, and track the delivery of operational initiatives
• Support the adoption of automation and AI tools
• Document project activities, key decisions, and resulting changes, ensuring comprehensive and up-to-date records
• Serve as the point of contact between the Operations team and key stakeholders, including Product, Compliance, and Engineering
• Manage operational change implementation, including testing new features, validating results against requirements, and providing structured feedback to stakeholders
• Proactively identify and remove roadblocks

Required Qualifications

• Strong written and verbal communicator
• You set clear targets, track progress, and hold yourself accountable
• You take ownership, follow through, and are a strong team player
• You can analyse data, draw conclusions, and explain how to move key KPIs/SLAs
• You work effectively across cultures, geographies, and disciplines
• You’re keen to build project-management and organisational skills
• You’re eligible to work in Estonia (we cannot provide visa or residence permit sponsorship for this role)

Preferred Qualifications

• Experience in FinCrime screening (PEP, adverse media, sanctions)
• Background in operational excellence or process improvement
• Familiarity with automation and AI tools in operations

Required Skills

• Data analysis and metrics interpretation
• Project management and scoping
• Stakeholder communication and coordination
• Operational change management
• Documentation and record-keeping
• Problem-solving and roadblock removal
• Cross-functional collaboration
• Cultural adaptability
• Ownership and accountability
• Familiarity with FinCrime screening processes

Benefits

• Brutto Salary: 2650-3525 EUR Monthly
• Restricted Stock Units (RSU)
• Paid Sabbatical
• Flexible working
• Health insurance
• Learning & development opportunities
• Wise card
• Company retreats

Wise is an equal opportunity employer committed to building a diverse workforce.