Product Design Lead - Receive

Location: Global

Team: General

About the Role

Wise is building the next generation of global money movement, and the Product Design Lead - Receive role is at the heart of enabling millions to get paid effortlessly from anywhere in the world. You'll lead design for the Receive squad, central to our global account, crafting simple, calming experiences for everything from a new business's first invoice payment to large-scale international transfers via links, account details, or Wise-to-Wise. Collaborating in a human-centred way, you'll challenge legacy financial systems to deliver fast, confident, and fee-minimizing solutions that power £6B+ monthly transfers for 12M+ users—while we're just 2% into our mission for money without borders. In this hands-on leadership role, you'll drive design strategy, personally deliver beautifully-crafted interfaces using your strong visual, interaction, and motion skills, and grow a small design team to elevate craft across Receive. Deep customer empathy will guide evidence-based decisions, from discovery to shipping work you're proud of that turns skeptics into loyal advocates. Balancing execution with mentorship in a fast-paced, complex environment, you'll foster inclusive collaboration, own impact metrics, and leverage AI tools to enhance processes and user experiences. Join a diverse, global team fixing a broken financial system. If you thrive on high-stakes product design in fintech, have a portfolio proving real-world impact, and are excited to shape Receive's future—no marketing or ad experience needed—this is your chance to own product quality and drive positive global change.

Key Responsibilities

• Deeply understand customers from micro business owners to large enterprises and their payment needs
• Drive design strategy and direction within the Receive squad towards north star goals
• Lead critical design initiatives using full Product Design skills to discover, design and deliver experiences
• Manage and grow a small team of designers while setting high bar for design excellence
• Collaborate with cross-functional teams to solve complex problems and deliver cohesive experiences
• Foster healthy design team culture, collaborative practices and mentor designers
• Ship high-quality work that improves customer lives and converts users to loyal customers
• Define success metrics and opportunities with product teams

Required Qualifications

• Portfolio of well-crafted, impactful work solving real problems for real people
• Experience leading teams and personally delivering exceptional design work
• Strong visual design and interaction design skills with passion for high quality fit and finish
• Experience working with design systems to produce scalable, beautiful and functional design
• Practice evidence-based design and ability to articulate decisions clearly
• Comfortable balancing hands-on design execution with team leadership
• Curious about generative AI prototyping tools and their potential in design processes

Preferred Qualifications

• Experience with motion design
• Background in fintech or complex financial products
• Mentoring experience with budding designers

Required Skills

• Visual design
• Interaction design
• Design systems
• Evidence-based design
• Team leadership
• Mentoring
• Cross-functional collaboration
• Generative AI prototyping tools
• Customer empathy building
• Strategic design thinking

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.