Senior Product Compliance and Risk Manager - Fraud EU

Location: Global

Team: General

About the Role

Join Wise’s regional EU Product Compliance and Risk team as a Senior Manager, where you will shape the EU Fraud strategy and market coverage. Leverage your expertise to protect products, customers, and business across Europe, ensuring compliance while enabling seamless cross-border payments. You’ll design customer-centric fraud controls, translate regulatory requirements into effective measures, and balance risk with exceptional customer experience in a high-impact role. Key contributions include partnering with global Product and Engineering teams on fraud control design, conducting data-driven assessments, reporting to management committees, and representing Wise with EU regulators and industry groups. This position offers influence over EU and global product development amid evolving fraud regulations, direct regulator engagement, and opportunities to enhance customer experience and drive growth. We seek a proactive expert in anti-fraud with strong analytics, collaboration, and communication skills. Hybrid work in London with travel required. Wise values diverse, inclusive teams building money without borders—for everyone, everywhere.

Key Responsibilities

• Support the design of EU fraud controls in partnership with global Product and Engineering teams
• Support and input to the prioritisation and implementation of fraud control improvements
• Identify and execute enhancements to improve customer experience, unlock growth opportunities, and optimise operational processes
• Perform ongoing (data) assessments on the effectiveness of fraud controls and fraud typologies
• Support remediation plans for control gaps or breaches
• Report to EU and Global Management and Risk Committees on EU Fraud trends
• Represent Wise externally on EU Fraud regulation, engaging with EU regulators, industry working groups, and key banking partners
• Act as the primary SME for Product teams, providing guidance on current and upcoming fraud regulatory changes

Required Qualifications

• Experience working within the anti-fraud / financial crime domain with a focus on implementing control enhancements
• Experience in collaborating with product and engineering teams to develop fraud controls
• Strong data analytics skills, with comfort using a BI tool such as Looker
• Clear communication, project coordination, and management skills
• Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant

Preferred Qualifications

• Domain expertise in an area such as card fraud or transfer/payment fraud
• Fraud or financial crime certifications (e.g. ICA, ACAMS)
• Ability to speak French or Dutch

Required Skills

• Anti-fraud and financial crime expertise
• Control design and implementation
• Collaboration with product and engineering teams
• Data analytics and BI tools (e.g. Looker)
• Risk assessment and remediation
• Regulatory knowledge and representation
• Clear communication
• Project coordination and management
• Customer-centric mindset
• Hybrid work adaptability

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.