Senior Product Manager - Onboarding

Location: Global

Team: General

About the Role

Wise is a global technology company building the best way to move and manage the world’s money with min fees, max ease, and full speed. The core mission of the Onboarding team is to drive Wise's growth by making customers' first experience sending, receiving, and spending money as convenient and transparent as possible across web and mobile. As Senior Product Manager - Onboarding, you will lead the team in identifying opportunities to accelerate growth, create a compelling product vision, and collaborate with Designers, Researchers, Developers, and Analysts to deliver data-driven solutions that bring more customers into the money-without-borders revolution. You will drive impact by boosting global customer conversion rates, building world-class products across platforms, and acting autonomously to shape your roadmap while inspiring your team. Success means empowering customers to move money instantly, conveniently, and transparently. You'll grow as a leader by building your team, influencing others, and going beyond traditional PM duties—handling hiring, unblocking challenges, and executing with freedom. Join a diverse, inclusive team committed to values like transparency and customer obsession. Work globally with flexible options, competitive pay (88,000 - 118,000 GBP), RSUs, health benefits, sabbaticals, and more. For everyone, everywhere.

Key Responsibilities

• Lead the Onboarding team in finding and iterating on opportunities to grow Wise faster, bringing more customers to the revolution
• Create a compelling vision for your product area and draw a clear path to get there, inspiring your team and stakeholders
• Work closely with Designers, Researchers, Developers, and Analysts to enable the team to make informed, data-driven decisions and execute to the highest standards
• Drive Customer Conversion by tracking and improving the conversion rates of new customers globally across all products
• Build world-class products by iterating on any aspect across platforms without compromising on transparency or user experience
• Act autonomously to create your own vision and make key product calls with freedom to gather feedback
• Build and inspire your own team, and influence other teams to contribute to the Wise mission
• Help with hiring, learn new skills to unblock things, and get things done beyond a traditional PM role

Required Qualifications

• Vision & Alignment: Able to get the team to dream big, align on a commonly agreed vision, and articulate a clear path to execution
• Customer-Focus: Proven experience working on a product with thousands or millions of customers, including running surveys, research, and interviews, and defining the customer impact of product investments
• Cross-Platform Delivery: A track record of delivering excellent user experience on web, iOS, and Android, with a strong sense of UX and strict attention to UI details
• Data-Driven Decision Making: Highly capable of diving into data to identify opportunities, measure impact, prioritize value for customers, and influence the company by telling compelling stories with data
• Technical Fluency: A good technical understanding that enables you to help your team prioritize technological investments, technical debt reduction, bugs, and new features
• Clear Communication: Able to effectively frame problems to influence across the team and communicate clearly and logically with internal and external partners on challenging issues

Preferred Qualifications

• Design skills
• Experience leading product teams
• Background in fintech or growth-focused products

Required Skills

• Vision & Alignment
• Customer-Focus
• Cross-Platform Delivery
• Data-Driven Decision Making
• Technical Fluency
• Clear Communication
• User Experience (UX)
• User Interface (UI) attention to detail
• Stakeholder influence
• Team leadership

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.