Senior Risk Manager

Location: Global

Team: General

About the Role

Wise is a global technology company revolutionizing how the world moves and manages money with min fees, max ease, and full speed. As a Senior Risk Manager in our General team (Global, Austin-based), you'll play a pivotal role in designing, implementing, and managing our enterprise risk management framework, with a primary focus on Operational risks and secondary emphasis on Financial risks. You'll guide risk incidents, audits, control remediation, and new product launches, ensuring we identify key risks and build scalable, effective controls. In this dynamic role, you'll partner with first-line teams to mitigate risks before launches, manage operational risk events, oversee issue remediation via tools like Audit Board, conduct deep-dive risk assessments, and develop policies, indicators, and dashboards for actionable insights. You'll coordinate quarterly risk assessments for board and committee reporting while embedding a proactive risk culture across Wise. If you thrive in fast-paced fintech environments with strong analytical and communication skills, join us to make international money movement safer and more efficient for everyone, everywhere. What sets Wise apart? Our inclusive, diverse teams celebrate differences, offer flexible work, RSUs, health benefits, sabbaticals, and more. Help build the future of money without borders.

Key Responsibilities

• Support implementation and operation of enterprise risk framework focusing on Operational risk and Financial/Prudential risk frameworks
• Partner with first line teams to identify and mitigate risks for new products and features
• Manage and follow up on operational risk events and issues
• Support first line teams in documenting, solutioning, and prioritising control gaps
• Provide ongoing oversight of issue remediation using Audit Board
• Conduct in-depth reviews, risk assessments, control mapping, and design scalable control monitoring programs
• Support development of risk policies, procedures, key risk indicators, and risk appetite statements
• Create dashboards using data analytics for key risk indicators and insights
• Coordinate quarterly residual risk assessment process and loss/incident reporting for committees

Required Qualifications

• Worked in the financial services / banking / fintech sector
• Proven experience in payment services, operational controls and reporting
• Experience across enterprise risk management, inherent and residual risk assessment, risk reporting
• Experience in operational risk management
• Strong problem-solving, decision-making, and analytical skills
• Excellent verbal and written communications skills for executive narratives
• Resilient and comfortable working independently in a fast-paced environment
• Curious and collaborative with incisive questioning

Preferred Qualifications

• Working knowledge of OCC regulatory regime, US payment rails (ACH, Fed Wire, RTP, Fed Now)
• Comfortable with data analysis; SQL, Looker, Superset experience
• Experience in Financial & prudential risk
• Knowledge of payment products, ACH payment rails and payment operations

Required Skills

• Enterprise risk management
• Operational risk management
• Risk and control self-assessment
• Risk incident post-mortems and issues management
• Data analysis and data-driven problem solving
• Risk assessments and control mapping
• Executive reporting and communications
• Use of risk management tools (e.g., Audit Board)
• Data analytics and dashboard creation
• Promoting proactive risk culture

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.