Staff Content Designer - Receive

Location: Global

Team: General

About the Role

Join Wise's Receive team as a Staff Content Designer and help millions receive money from around the world—quickly, easily, and confidently. Whether it's a new business getting paid by their first customer or companies handling millions, you'll design clear, engaging, and effortless experiences. Collaborate with cross-functional teams and the Content Guild to ship work you're proud of, while championing customer-centered content that aligns with Wise's mission of money without borders. In this senior role, you'll own projects end-to-end, elevate squad standards, and work at the intersection of product design and marketing communication. With Wise moving £6 billion monthly for 12 million people—and only 2% done—you'll drive real impact in building a fair financial system. If you're empathetic, influential, and passionate about quality, this is your chance to make a global difference. Wise offers a diverse, inclusive environment with flexible work, RSUs, sabbaticals, and more. We're fixing a broken system—join us for everyone, everywhere.

Key Responsibilities

• Get to know customers and build empathy for their needs
• Discover, design, and deliver simple, intuitive experiences
• Influence teams to increase customer-centeredness and content quality
• Understand and prioritise content needs across multiple teams
• Champion the Wise brand and its implementation
• Collaborate with designers for seamless customer experiences
• Own design projects from end-to-end
• Participate in the Content Guild and content community

Required Qualifications

• Accomplished Staff Content Designer with extensive experience shipping world-class consumer products
• Comfortable navigating complexity and ambiguity
• Influential, inspiring, and able to work autonomously
• Highly empathetic to customers and colleagues
• Trusted partner who builds effective relationships across the business

Preferred Qualifications

• Hands-on experience in content design or UX
• Experience at the crossroads of marketing communication and product design
• Proven ability to elevate product and content quality

Required Skills

• Content design expertise
• Customer empathy and research
• Navigating complexity and ambiguity
• Influencing stakeholders
• Quality assurance in design
• Cross-functional collaboration
• Brand implementation
• End-to-end project ownership
• UX experience in consumer products
• Autonomy and empowerment

Benefits

• RSUs (stock options)
• Flexible working
• Parental leave
• Learning budget
• Paid sabbatical after 4 years
• Health insurance
• Company retreat
• Wise card

Wise is an equal opportunity employer committed to building a diverse workforce.