UX Research Intern

Location: Global

Team: General

About the Role

Join Wise's award-winning Design & Research team as a UX Research Intern in our 10-week paid programme, starting June 2026 in London. You'll tackle real customer problems, build deep empathy through qualitative and quantitative research, and collaborate with designers, researchers, and cross-functional teams to advance our mission of money without borders. Matched with a Design sponsor, you'll define project scopes, hone your craft, and create a portfolio case study while gaining exposure to Wise's global operations. We're seeking rising stars graduating in 2027 or self-taught career-switchers with foundational research skills, curiosity about people, and the ability to plan and analyze projects end-to-end. No tech experience required—just strong human-centered research instincts and proactive problem-solving. Work in-person at our vibrant new HQ near Liverpool Street, connect with influential Wisers, and leave with mentorship, networks, and real impact. At Wise, diverse, inclusive teams drive better products for everyone, everywhere. Enjoy a competitive pro-rata salary, social activities, travel support, and a fun, flexible environment that celebrates differences and fuels career growth.

Key Responsibilities

• Get to know Wise customers and build empathy for their needs
• Hone and flex UX research craft skills in a collaborative environment
• Collaborate with sponsor, Wisers, and fellow interns on cross-functional projects
• Help define the scope of real customer projects
• Apply qualitative and quantitative research methods
• Plan research, pick methodologies, and approach data analysis
• Share key insights, learnings, and impact of work
• Develop a refined case study for future interviews

Required Qualifications

• Graduate in Summer 2027 OR self-taught switching to Design
• Eligible to work in the United Kingdom
• Available for 10-week internship from 22nd June 2026 to 28th August 2026
• Able to be in person most of the time at new HQ north of Liverpool Street Station

Preferred Qualifications

• From an under-represented demographic
• Strong portfolio showcasing research projects
• Experience in tech or commercial settings

Required Skills

• Analytical, assessment and problem-solving skills
• Proactive problem finder
• Open attitude to feedback and willingness to learn
• Foundational UX research skills
• Understanding of qualitative and quantitative research methods
• Ability to plan research, select methodology, and analyze data
• Rationalise and explain decisions to team members
• Naturally curious about people
• Question assumptions about people
• Confident discussing insights and impact

Benefits

• Salary of £30,784 gross pro rata
• Fun offices with social activities
• Mentorship by Design discipline expert
• Real impact on customer problems
• Global team exposure and networking
• Support for local travel costs
• Opportunities to learn about the business
• Develop public speaking confidence

Wise is an equal opportunity employer committed to building a diverse workforce.