3T Unit Secretary at WVU Medicine - Thomas Memorial Hospital

Role Overview

Are you a detail-oriented and compassionate individual looking to contribute to a leading healthcare system? WVU Medicine is seeking a dedicated 3T Unit Secretary to join our team at Thomas Memorial Hospital (TMH) in South Charleston, West Virginia. As a 3T Unit Secretary, you will play a vital role in ensuring the smooth operation of our patient care department by providing essential clerical, receptionist, and communication support. This position requires a proactive individual with excellent organizational and interpersonal skills who can thrive in a fast-paced environment.

In this role, you will be the first point of contact for patients, visitors, and staff, providing a welcoming and helpful presence. Your responsibilities will include greeting and admitting patients, managing phone calls, scheduling appointments, maintaining patient records, and coordinating communication between various departments. You will also be responsible for ensuring that the unit is well-stocked with necessary supplies and that all administrative tasks are completed efficiently and accurately.

A Day in the Life

Here’s a glimpse into a typical day for a 3T Unit Secretary at WVU Medicine:

• Morning: Arrive at the unit and prepare the reception area. Greet patients and visitors, ensuring they feel welcomed and comfortable. Answer phone calls and direct them to the appropriate staff members.
• Patient Admission: Accurately prepare patient identification bands and name tags. Collect necessary patient information and update records in the electronic health record (EHR) system.
• Communication Coordination: Communicate with other departments regarding patient admissions, discharges, and transfers. Ensure timely and efficient communication to support patient care.
• Appointment Scheduling: Schedule follow-up appointments as requested by physicians. Coordinate transportation for patients as needed.
• Record Management: Organize and maintain patient records, ensuring accuracy and completeness. Fax copies of patient charts for arranging transfers or follow-up care.
• Supply Management: Monitor and maintain stock levels of office supplies. Order new supplies as needed to ensure the unit is well-equipped.
• Afternoon: Continue to assist patients and visitors with their needs. Respond to patient call bells and dispatch appropriate personnel. Coordinate patient transportation within the hospital.
• Administrative Tasks: Complete various administrative tasks, such as data entry, filing, and faxing. Assist with special projects as assigned by the department supervisor.

Why South Charleston, West Virginia?

South Charleston, West Virginia, offers a unique blend of small-town charm and big-city amenities. Located in the heart of the Kanawha Valley, this vibrant city provides a welcoming community, affordable living, and a variety of recreational opportunities. With its close proximity to Charleston, the state capital, residents have easy access to cultural attractions, entertainment venues, and diverse dining options.

The area boasts beautiful natural landscapes, including scenic parks, hiking trails, and waterways, making it an ideal location for outdoor enthusiasts. The city also offers excellent schools, healthcare facilities, and a strong sense of community, making it a great place to raise a family. Living in South Charleston allows you to enjoy a balanced lifestyle, combining professional fulfillment with personal well-being.

Career Path

The 3T Unit Secretary position at WVU Medicine provides a solid foundation for career advancement within the healthcare system. With experience and dedication, you can explore various career paths, including:

• Medical Assistant: With additional education and certification, you can advance to a Medical Assistant role, providing direct patient care and assisting physicians with medical procedures.
• Administrative Assistant: You can transition to an Administrative Assistant position, supporting departmental operations and providing administrative support to management.
• Unit Coordinator: With experience and leadership skills, you can become a Unit Coordinator, overseeing the day-to-day operations of a patient care unit and supervising other administrative staff.
• Healthcare Management: Further education in healthcare administration can open doors to management positions within WVU Medicine.

WVU Medicine is committed to employee growth and development, providing opportunities for training, mentorship, and advancement within the organization.

Salary & Benefits

WVU Medicine offers a competitive salary and comprehensive benefits package for the 3T Unit Secretary position. The estimated salary range for this role is $30,000 to $45,000 per year, depending on experience and qualifications. The benefits package includes:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off: Generous paid time off (PTO) for vacation, sick leave, and holidays.
• Retirement Plan: Retirement plan with employer matching contributions.
• Life Insurance: Company-paid life insurance.
• Disability Insurance: Short-term and long-term disability coverage.
• Flexible Spending Accounts: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
• Employee Assistance Program: Employee assistance program (EAP) for confidential counseling and support services.
• Tuition Reimbursement: Tuition reimbursement for continuing education and professional development.
• Employee Discounts: Employee discounts on various products and services.

These benefits are designed to support the health, well-being, and financial security of our employees and their families.

WVU Medicine Culture

WVU Medicine is committed to creating a supportive and inclusive work environment where all employees feel valued and respected. We foster a culture of teamwork, collaboration, and continuous improvement. Our mission is to provide high-quality patient care while promoting the health and well-being of our community.

We value diversity and believe that a diverse workforce enhances our ability to provide culturally sensitive and patient-centered care. We are committed to equal employment opportunities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to Apply

If you are interested in joining the WVU Medicine team as a 3T Unit Secretary, we encourage you to apply online through our careers website. To apply for this position and be considered, click the Apply button located on the job posting and complete the application in full. Please include your resume and cover letter, highlighting your relevant experience and qualifications.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualification is a High School Diploma or equivalent.

2. Is prior experience required for this role?

   One (1) year of administrative or clerical experience is preferred.

3. What skills are essential for a 3T Unit Secretary?

   Essential skills include clerical skills, receptionist skills, communication skills, organizational skills, and the ability to multitask.

4. What are the main responsibilities of a 3T Unit Secretary?

   The main responsibilities include greeting and admitting patients, managing phone calls, scheduling appointments, maintaining patient records, and coordinating communication.

5. What is the work environment like at WVU Medicine?

   WVU Medicine fosters a supportive and inclusive work environment with a focus on teamwork and continuous improvement.

6. What opportunities for advancement are available?

   Opportunities for advancement include roles such as Medical Assistant, Administrative Assistant, Unit Coordinator, and Healthcare Management.

7. Does WVU Medicine offer tuition reimbursement?

   Yes, WVU Medicine offers tuition reimbursement for continuing education and professional development.

8. What benefits are included in the compensation package?

   The benefits package includes health insurance, paid time off, retirement plan, life insurance, and disability insurance.

9. How do I apply for this position?

   You can apply online through the WVU Medicine careers website by clicking the Apply button on the job posting and completing the application form.

10. Is knowledge of medical terminology required?

    While not required, knowledge of medical terminology is preferred.