Admissions Clerk Careers at WVU Medicine - Weirton, West Virginia

Role Overview

The Admissions Clerk at WVU Medicine's Weirton Medical Center plays a crucial role in the patient experience, serving as the first point of contact and ensuring a smooth and efficient registration process. This position involves a combination of customer service, data entry, and administrative tasks, requiring a detail-oriented individual with excellent communication skills and a commitment to providing exceptional patient care. The Admissions Clerk is responsible for gathering patient information, verifying insurance, obtaining necessary signatures, and directing patients to the appropriate departments. They also handle switchboard operations, manage patient valuables, and collect payments for services.

A Day in the Life of an Admissions Clerk

A typical day for an Admissions Clerk at Weirton Medical Center might include:

• Greeting and assisting patients and their families with a welcoming and helpful demeanor.
• Conducting patient interviews to collect demographic, insurance, and medical history information.
• Verifying insurance coverage and obtaining necessary authorizations.
• Explaining hospital policies, patient rights, and consent forms to patients.
• Preparing patient charts and ensuring all necessary documents are included.
• Assigning patients to appropriate rooms based on their needs and hospital availability.
• Entering patient information into the hospital's electronic health record system.
• Handling incoming calls and directing them to the appropriate departments.
• Managing patient valuables and ensuring their safekeeping.
• Collecting payments for services, such as co-pays and self-pay balances.
• Resolving patient inquiries and addressing any concerns they may have.
• Collaborating with other healthcare professionals to ensure seamless patient care.

Why Weirton, West Virginia?

Weirton, West Virginia, offers a blend of small-town charm and access to larger metropolitan areas. Located in the northern panhandle of West Virginia, Weirton provides a more affordable cost of living compared to many other regions, making it an attractive place to live and work. The community is known for its friendly atmosphere and strong sense of local pride. The city also provides access to outdoor activities, with nearby parks and recreational areas. Working at WVU Medicine in Weirton allows you to make a meaningful impact on the local community while enjoying a balanced lifestyle.

Career Path for an Admissions Clerk

The Admissions Clerk position serves as an excellent entry point into the healthcare administration field. With experience and further education, an Admissions Clerk can advance to roles such as:

• Senior Admissions Clerk: Supervising and training other clerks, handling more complex cases.
• Patient Access Supervisor: Overseeing the entire patient access department, managing staff and ensuring efficient operations.
• Medical Office Manager: Managing the administrative and clinical operations of a medical office.
• Healthcare Administrator: Overseeing the planning, direction, and coordination of health services in a hospital or other healthcare facility.

WVU Medicine encourages professional development and offers opportunities for employees to enhance their skills and advance their careers through training programs, tuition reimbursement, and mentorship opportunities.

Salary and Benefits

The estimated salary range for an Admissions Clerk at WVU Medicine in Weirton, West Virginia is $30,000 to $45,000 per year. WVU Medicine offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision).
• Paid time off (PTO) and vacation.
• Retirement plan with employer matching.
• Life insurance.
• Disability insurance.
• Flexible spending accounts (FSA).
• Employee assistance program (EAP).
• Tuition reimbursement.
• Professional development opportunities.
• Employee discounts.
• Wellness programs.
• On-site cafeteria.
• Employee recognition programs.

WVU Medicine Culture

WVU Medicine is committed to providing high-quality patient care and fostering a supportive and collaborative work environment. The organization values teamwork, respect, and innovation. Employees are encouraged to contribute their ideas and participate in continuous improvement initiatives. WVU Medicine also emphasizes employee well-being, offering resources and programs to support physical, mental, and emotional health. As an Admissions Clerk, you would be part of a team dedicated to making a positive impact on the lives of patients and their families.

How to Apply

To apply for the Admissions Clerk position at WVU Medicine's Weirton Medical Center, please click on the "Apply" button at the top of this page and complete the online application. Be sure to include your resume and cover letter, highlighting your relevant experience and skills. WVU Medicine is an equal opportunity employer and welcomes applications from all qualified individuals.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for the Admissions Clerk position?
   A high school diploma or equivalent and three months of experience in admission and registration.
2. Is prior experience in a healthcare setting required?
   While not required, one year of experience in admissions and registration is preferred.
3. What skills are essential for success in this role?
   Strong communication, customer service, data entry, and problem-solving skills are essential.
4. What kind of training will I receive?
   You will receive on-the-job training and may have opportunities for professional development.
5. What is the work environment like?
   The work environment is fast-paced and requires attention to detail and the ability to multitask.
6. What are the opportunities for advancement?
   Opportunities for advancement include Senior Admissions Clerk, Patient Access Supervisor, and other administrative roles.
7. What is the dress code?
   The dress code is professional and may include scrubs or business casual attire.
8. What is the typical work schedule?
   The work schedule may vary and may include evenings, weekends, and holidays.
9. Does WVU Medicine offer tuition reimbursement?
   Yes, WVU Medicine offers tuition reimbursement for eligible employees.
10. What is the company's policy on diversity and inclusion?
    WVU Medicine is committed to diversity and inclusion and provides equal opportunities for all employees.