Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
WVU Medicine
Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
Job Description
Ambulatory Office Supervisor at WVU Medicine Potomac Valley Hospital
Role Overview
The Ambulatory Office Supervisor at WVU Medicine's Potomac Valley Hospital (PVH) is a vital role responsible for overseeing the daily operations of an ambulatory office. This position ensures the smooth and efficient delivery of patient care services, providing leadership and guidance to a team of healthcare professionals. The supervisor is responsible for maintaining a high level of patient satisfaction, adhering to established policies and procedures, and fostering a positive and collaborative work environment.
Day in the Life
A typical day for the Ambulatory Office Supervisor involves a variety of tasks aimed at optimizing office performance and ensuring quality patient care. This includes:
- Supervising Staff: Providing daily oversight and guidance to staff members, ensuring they are performing their duties effectively and efficiently.
- Patient Care Coordination: Coordinating patient care activities, ensuring patients receive timely and appropriate services.
- Policy and Procedure Adherence: Monitoring daily operations to ensure compliance with administrative and departmental policies and procedures.
- Performance Management: Coaching and counseling staff, addressing performance issues, and providing feedback.
- Continuing Education: Identifying ongoing educational needs for staff and facilitating opportunities for professional development.
- Communication: Keeping staff informed of processes, policies, and other changes through continuous communication.
- Reporting: Gathering statistics, completing reports, and performing other administrative duties.
- Problem Resolution: Addressing and resolving patient, family, or staff complaints in a timely and effective manner.
- Departmental Coordination: Collaborating with other departments to ensure seamless coordination of services.
- Task Prioritization: Organizing and prioritizing daily tasks to achieve optimal productivity and efficiency.
- Operational Support: Maintaining functional knowledge of operational areas and stepping in to assist with staffing as needed.
- Patient Satisfaction: Monitoring patient satisfaction levels and addressing any issues to improve the patient experience.
- Budget Assistance: Assisting with the annual budget process, providing input and recommendations.
- Employee Management: Selecting, hiring, managing, and evaluating the effectiveness of employees.
Why Keyser, West Virginia?
Keyser, West Virginia, offers a unique blend of small-town charm and access to outdoor recreational opportunities. Nestled in the Potomac Highlands, Keyser provides a peaceful and scenic environment, making it an ideal place to live and work. The cost of living is lower than the national average, and the community is known for its friendly and welcoming atmosphere. WVU Medicine Potomac Valley Hospital is a pillar of the community, providing high-quality healthcare services to the region. Working in Keyser allows you to make a meaningful impact on the lives of local residents while enjoying a balanced and fulfilling lifestyle.
Career Path
The Ambulatory Office Supervisor position offers a solid foundation for career advancement within WVU Medicine. With experience and demonstrated leadership skills, individuals can progress to roles such as:
- Ambulatory Manager
- Practice Manager
- Clinic Administrator
- Regional Operations Manager
- Director of Ambulatory Services
WVU Medicine is committed to providing employees with opportunities for professional growth and development, offering a variety of training programs and resources to support career advancement.
Salary & Benefits
The estimated salary range for the Ambulatory Office Supervisor position at WVU Medicine Potomac Valley Hospital is $45,000 to $65,000 per year. WVU Medicine offers a comprehensive benefits package that includes:
- Health, dental, and vision insurance
- Prescription drug coverage
- Health savings account (HSA) or flexible spending account (FSA)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Paid parental leave
- Life insurance
- Disability insurance (short-term and long-term)
- Retirement plan with employer matching contributions
- Employee assistance program (EAP)
- Wellness programs
- Tuition reimbursement or assistance for continuing education
- Employee discounts on WVU Medicine services and products
WVU Medicine Culture
WVU Medicine is committed to creating a culture of excellence, collaboration, and patient-centered care. Employees are valued for their contributions and are encouraged to share their ideas and perspectives. WVU Medicine fosters a supportive and inclusive work environment where individuals can thrive and make a difference in the lives of others. The organization is dedicated to providing high-quality healthcare services to the communities it serves and is committed to continuous improvement and innovation.
How to Apply
To apply for the Ambulatory Office Supervisor position at WVU Medicine Potomac Valley Hospital, please click the "Apply" button located at the top of this page and complete the application in full. Be sure to highlight your relevant experience and qualifications, and include a resume and cover letter outlining your interest in the position.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent, Basic Life Support (BLS) certification within 30 days of hire, and three (3) years of health care experience.
- Is supervisory experience required?
Two (2) years of experience in a healthcare management/supervisory position is preferred.
- What are the key responsibilities of the Ambulatory Office Supervisor?
Key responsibilities include supervising staff, coordinating patient care activities, monitoring policy adherence, managing performance, and ensuring patient satisfaction.
- What skills are important for success in this role?
Important skills include leadership, communication, problem-solving, prioritization, and knowledge of healthcare operations.
- What opportunities for professional development are available at WVU Medicine?
WVU Medicine offers a variety of training programs, tuition reimbursement, and opportunities for career advancement.
- What is the work environment like at Potomac Valley Hospital?
The work environment is a clinical environment with regular and constant exposure to communicable diseases. The position requires the ability to assist patients and move equipment and supplies.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, retirement plan, and employee assistance program.
- What is the culture like at WVU Medicine?
WVU Medicine fosters a culture of excellence, collaboration, and patient-centered care.
- How can I learn more about WVU Medicine Potomac Valley Hospital?
You can visit the WVU Medicine website or contact the human resources department at Potomac Valley Hospital.
- What is the application process?
To apply, click the "Apply" button and complete the online application, including your resume and cover letter.
Locations
- Keyser, West Virginia, United States
Salary
49,500 - 71,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Ambulatory Care Coordinationintermediate
- Patient Service Excellenceintermediate
- Healthcare Managementintermediate
- Supervisory Skillsintermediate
- Policy and Procedure Adherenceintermediate
- Performance Managementintermediate
- Continuing Education Planningintermediate
- Communication Skillsintermediate
- Report Generationintermediate
- Problem Resolutionintermediate
- Departmental Coordinationintermediate
- Prioritization Skillsintermediate
- Operational Knowledgeintermediate
- Patient Satisfactionintermediate
- Budget Assistanceintermediate
- Employee Selectionintermediate
- Hiring Processintermediate
- Employee Managementintermediate
- Performance Evaluationintermediate
- Basic Life Support (BLS)intermediate
Required Qualifications
- High school diploma or equivalent required (experience)
- Basic Life Support (BLS) certification within 30 days of hire (experience)
- Three (3) years of health care experience required (experience)
- Two (2) years in a healthcare management/supervisory position preferred (experience)
- Knowledge of patient care activities within an ambulatory office (experience)
- Understanding of administrative and departmental policies and procedures (experience)
- Experience in coaching and counseling staff (experience)
- Ability to identify employee continuing education needs (experience)
- Proficiency in gathering statistics and completing reports (experience)
- Experience in handling patient/family or staff complaints (experience)
- Ability to coordinate problem resolution with other departments (experience)
- Skills in organizing and prioritizing daily tasks (experience)
- Functional knowledge of operational areas (experience)
- Commitment to ensuring patient satisfaction (experience)
- Experience assisting with the annual budget process (experience)
- Proficiency in selecting, hiring, managing, and evaluating employees (experience)
Responsibilities
- Supervising and coordinating patient care activities within the ambulatory office.
- Providing daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
- Monitoring daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
- Providing coaching and counseling to staff based upon performance management principles.
- Identifying on-going continuing education needs of employees.
- Keeping staff informed of processes, policies, and other changes through continuous communication.
- Gathering statistics, completing reports, and performing other duties as scheduled or requested.
- Communicating status of daily operations to Manager or Director as well as communicating problems hindering workflow to Manager or Director in a timely manner.
- Handling patient/family or staff complaints, investigating complaints, and making recommendations on appropriate resolution.
- Efficiently and assertively coordinating resolution of problems with other departments as monitored by Manager or Director.
- Organizing and executing daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
- Maintaining functional knowledge of operational areas and being able to step into staffing as needed.
- Ensuring that patient satisfaction is being met and reporting any issues to the Manager or Director.
- Assisting with annual budget process.
- Selecting, hiring, managing, and evaluating the effectiveness of employees on a continuous basis.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Prescription drug coverage
- general: Health savings account (HSA) or flexible spending account (FSA)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Paid parental leave
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Retirement plan with employer matching contributions
- general: Employee assistance program (EAP)
- general: Wellness programs
- general: Tuition reimbursement or assistance for continuing education
- general: Professional development opportunities
- general: Employee discounts on WVU Medicine services and products
- general: Childcare assistance or resources
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Opportunities for advancement within WVU Medicine
- general: A supportive and collaborative work environment
- general: Access to state-of-the-art technology and equipment
- general: Employee recognition programs
Tags & Categories
Answer 10 quick questions to check your fit for Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
WVU Medicine
Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
Job Description
Ambulatory Office Supervisor at WVU Medicine Potomac Valley Hospital
Role Overview
The Ambulatory Office Supervisor at WVU Medicine's Potomac Valley Hospital (PVH) is a vital role responsible for overseeing the daily operations of an ambulatory office. This position ensures the smooth and efficient delivery of patient care services, providing leadership and guidance to a team of healthcare professionals. The supervisor is responsible for maintaining a high level of patient satisfaction, adhering to established policies and procedures, and fostering a positive and collaborative work environment.
Day in the Life
A typical day for the Ambulatory Office Supervisor involves a variety of tasks aimed at optimizing office performance and ensuring quality patient care. This includes:
- Supervising Staff: Providing daily oversight and guidance to staff members, ensuring they are performing their duties effectively and efficiently.
- Patient Care Coordination: Coordinating patient care activities, ensuring patients receive timely and appropriate services.
- Policy and Procedure Adherence: Monitoring daily operations to ensure compliance with administrative and departmental policies and procedures.
- Performance Management: Coaching and counseling staff, addressing performance issues, and providing feedback.
- Continuing Education: Identifying ongoing educational needs for staff and facilitating opportunities for professional development.
- Communication: Keeping staff informed of processes, policies, and other changes through continuous communication.
- Reporting: Gathering statistics, completing reports, and performing other administrative duties.
- Problem Resolution: Addressing and resolving patient, family, or staff complaints in a timely and effective manner.
- Departmental Coordination: Collaborating with other departments to ensure seamless coordination of services.
- Task Prioritization: Organizing and prioritizing daily tasks to achieve optimal productivity and efficiency.
- Operational Support: Maintaining functional knowledge of operational areas and stepping in to assist with staffing as needed.
- Patient Satisfaction: Monitoring patient satisfaction levels and addressing any issues to improve the patient experience.
- Budget Assistance: Assisting with the annual budget process, providing input and recommendations.
- Employee Management: Selecting, hiring, managing, and evaluating the effectiveness of employees.
Why Keyser, West Virginia?
Keyser, West Virginia, offers a unique blend of small-town charm and access to outdoor recreational opportunities. Nestled in the Potomac Highlands, Keyser provides a peaceful and scenic environment, making it an ideal place to live and work. The cost of living is lower than the national average, and the community is known for its friendly and welcoming atmosphere. WVU Medicine Potomac Valley Hospital is a pillar of the community, providing high-quality healthcare services to the region. Working in Keyser allows you to make a meaningful impact on the lives of local residents while enjoying a balanced and fulfilling lifestyle.
Career Path
The Ambulatory Office Supervisor position offers a solid foundation for career advancement within WVU Medicine. With experience and demonstrated leadership skills, individuals can progress to roles such as:
- Ambulatory Manager
- Practice Manager
- Clinic Administrator
- Regional Operations Manager
- Director of Ambulatory Services
WVU Medicine is committed to providing employees with opportunities for professional growth and development, offering a variety of training programs and resources to support career advancement.
Salary & Benefits
The estimated salary range for the Ambulatory Office Supervisor position at WVU Medicine Potomac Valley Hospital is $45,000 to $65,000 per year. WVU Medicine offers a comprehensive benefits package that includes:
- Health, dental, and vision insurance
- Prescription drug coverage
- Health savings account (HSA) or flexible spending account (FSA)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Paid parental leave
- Life insurance
- Disability insurance (short-term and long-term)
- Retirement plan with employer matching contributions
- Employee assistance program (EAP)
- Wellness programs
- Tuition reimbursement or assistance for continuing education
- Employee discounts on WVU Medicine services and products
WVU Medicine Culture
WVU Medicine is committed to creating a culture of excellence, collaboration, and patient-centered care. Employees are valued for their contributions and are encouraged to share their ideas and perspectives. WVU Medicine fosters a supportive and inclusive work environment where individuals can thrive and make a difference in the lives of others. The organization is dedicated to providing high-quality healthcare services to the communities it serves and is committed to continuous improvement and innovation.
How to Apply
To apply for the Ambulatory Office Supervisor position at WVU Medicine Potomac Valley Hospital, please click the "Apply" button located at the top of this page and complete the application in full. Be sure to highlight your relevant experience and qualifications, and include a resume and cover letter outlining your interest in the position.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent, Basic Life Support (BLS) certification within 30 days of hire, and three (3) years of health care experience.
- Is supervisory experience required?
Two (2) years of experience in a healthcare management/supervisory position is preferred.
- What are the key responsibilities of the Ambulatory Office Supervisor?
Key responsibilities include supervising staff, coordinating patient care activities, monitoring policy adherence, managing performance, and ensuring patient satisfaction.
- What skills are important for success in this role?
Important skills include leadership, communication, problem-solving, prioritization, and knowledge of healthcare operations.
- What opportunities for professional development are available at WVU Medicine?
WVU Medicine offers a variety of training programs, tuition reimbursement, and opportunities for career advancement.
- What is the work environment like at Potomac Valley Hospital?
The work environment is a clinical environment with regular and constant exposure to communicable diseases. The position requires the ability to assist patients and move equipment and supplies.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, retirement plan, and employee assistance program.
- What is the culture like at WVU Medicine?
WVU Medicine fosters a culture of excellence, collaboration, and patient-centered care.
- How can I learn more about WVU Medicine Potomac Valley Hospital?
You can visit the WVU Medicine website or contact the human resources department at Potomac Valley Hospital.
- What is the application process?
To apply, click the "Apply" button and complete the online application, including your resume and cover letter.
Locations
- Keyser, West Virginia, United States
Salary
49,500 - 71,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Ambulatory Care Coordinationintermediate
- Patient Service Excellenceintermediate
- Healthcare Managementintermediate
- Supervisory Skillsintermediate
- Policy and Procedure Adherenceintermediate
- Performance Managementintermediate
- Continuing Education Planningintermediate
- Communication Skillsintermediate
- Report Generationintermediate
- Problem Resolutionintermediate
- Departmental Coordinationintermediate
- Prioritization Skillsintermediate
- Operational Knowledgeintermediate
- Patient Satisfactionintermediate
- Budget Assistanceintermediate
- Employee Selectionintermediate
- Hiring Processintermediate
- Employee Managementintermediate
- Performance Evaluationintermediate
- Basic Life Support (BLS)intermediate
Required Qualifications
- High school diploma or equivalent required (experience)
- Basic Life Support (BLS) certification within 30 days of hire (experience)
- Three (3) years of health care experience required (experience)
- Two (2) years in a healthcare management/supervisory position preferred (experience)
- Knowledge of patient care activities within an ambulatory office (experience)
- Understanding of administrative and departmental policies and procedures (experience)
- Experience in coaching and counseling staff (experience)
- Ability to identify employee continuing education needs (experience)
- Proficiency in gathering statistics and completing reports (experience)
- Experience in handling patient/family or staff complaints (experience)
- Ability to coordinate problem resolution with other departments (experience)
- Skills in organizing and prioritizing daily tasks (experience)
- Functional knowledge of operational areas (experience)
- Commitment to ensuring patient satisfaction (experience)
- Experience assisting with the annual budget process (experience)
- Proficiency in selecting, hiring, managing, and evaluating employees (experience)
Responsibilities
- Supervising and coordinating patient care activities within the ambulatory office.
- Providing daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
- Monitoring daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
- Providing coaching and counseling to staff based upon performance management principles.
- Identifying on-going continuing education needs of employees.
- Keeping staff informed of processes, policies, and other changes through continuous communication.
- Gathering statistics, completing reports, and performing other duties as scheduled or requested.
- Communicating status of daily operations to Manager or Director as well as communicating problems hindering workflow to Manager or Director in a timely manner.
- Handling patient/family or staff complaints, investigating complaints, and making recommendations on appropriate resolution.
- Efficiently and assertively coordinating resolution of problems with other departments as monitored by Manager or Director.
- Organizing and executing daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
- Maintaining functional knowledge of operational areas and being able to step into staffing as needed.
- Ensuring that patient satisfaction is being met and reporting any issues to the Manager or Director.
- Assisting with annual budget process.
- Selecting, hiring, managing, and evaluating the effectiveness of employees on a continuous basis.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Prescription drug coverage
- general: Health savings account (HSA) or flexible spending account (FSA)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Paid parental leave
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Retirement plan with employer matching contributions
- general: Employee assistance program (EAP)
- general: Wellness programs
- general: Tuition reimbursement or assistance for continuing education
- general: Professional development opportunities
- general: Employee discounts on WVU Medicine services and products
- general: Childcare assistance or resources
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Opportunities for advancement within WVU Medicine
- general: A supportive and collaborative work environment
- general: Access to state-of-the-art technology and equipment
- general: Employee recognition programs
Tags & Categories
Answer 10 quick questions to check your fit for Ambulatory Office Supervisor Careers at WVU Medicine - Keyser, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs