Associate Systems Analyst - Enterprise Imaging at WVU Medicine

Role Overview

The Associate Systems Analyst - Enterprise Imaging position at WVU Medicine's Ruby Memorial Hospital is an exciting opportunity for individuals looking to contribute to the design, implementation, and maintenance of software systems that support critical organizational needs. In this role, you will work closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency. This position is perfect for those with a foundation in computer science or information technology and a passion for problem-solving and continuous learning.

A Day in the Life

As an Associate Systems Analyst, your day-to-day activities will be varied and engaging. Here’s a glimpse of what you can expect:

• Troubleshooting and Problem Solving: You will assist in diagnosing and resolving IT issues, working to maintain and optimize system functionality. This involves investigating problems reported by end-users and collaborating with senior analysts to find effective solutions.
• System Implementation and Testing: You will support the implementation and testing of system updates, ensuring reliable functionality and contributing to optimization initiatives. This includes participating in functional and integrated testing to verify system performance.
• User Support and Training: Providing basic user support and end-user training is a key aspect of this role. You will help users understand and effectively utilize system features, maximizing their satisfaction and productivity.
• Security Management: Under the guidance of senior analysts, you will apply user security settings to uphold data integrity and optimize access control. This ensures that sensitive information is protected and compliant with organizational policies.
• Documentation: You will contribute to the creation and maintenance of technical documentation to ensure smooth operation and facilitate knowledge sharing among team members.
• Collaboration and Communication: Working closely with various teams, you will gather requirements, analyze workflows, and document processes to align with organizational needs. Effective communication is essential for success in this role.

Why Morgantown, West Virginia?

Morgantown, West Virginia, offers a unique blend of small-town charm and big-city amenities. As the home of West Virginia University, Morgantown is a vibrant college town with a strong sense of community. Here are a few reasons why Morgantown is a great place to live and work:

• Affordable Living: Compared to many other college towns and metropolitan areas, Morgantown offers a lower cost of living, making it an attractive place to live and save money.
• Outdoor Recreation: Morgantown is surrounded by beautiful natural landscapes, providing ample opportunities for outdoor activities such as hiking, biking, and water sports. The nearby Monongahela National Forest offers even more options for exploration and adventure.
• Cultural Attractions: As a university town, Morgantown boasts a thriving arts and culture scene. You can enjoy live music, theater performances, art galleries, and various festivals throughout the year.
• Education Opportunities: WVU offers numerous educational and professional development opportunities for both students and community members. This makes Morgantown an ideal place for lifelong learning and career advancement.
• Community Spirit: Morgantown is known for its friendly and welcoming atmosphere. You’ll find a strong sense of community among residents, making it easy to build connections and feel at home.

Career Path

The Associate Systems Analyst role is an excellent starting point for a rewarding career in IT at WVU Medicine. Here’s a potential career path you can follow:

1. Associate Systems Analyst: Begin by building a strong foundation in system maintenance, troubleshooting, and user support.
2. Systems Analyst: With experience and proven skills, you can advance to a Systems Analyst role, taking on more complex projects and responsibilities.
3. Senior Systems Analyst: As a Senior Systems Analyst, you will lead projects, mentor junior team members, and play a key role in strategic decision-making.
4. IT Project Manager: You can leverage your technical expertise and project management skills to become an IT Project Manager, overseeing the planning and execution of IT projects.
5. IT Manager: With continued growth and leadership experience, you can advance to an IT Manager role, responsible for managing IT teams and ensuring the effective delivery of IT services.

Salary & Benefits

The estimated salary range for the Associate Systems Analyst - Enterprise Imaging position at WVU Medicine is between $55,000 and $85,000 per year. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package, including:

• Comprehensive health insurance plans (medical, dental, vision)
• Generous paid time off (PTO) and holiday schedule
• Retirement savings plan with employer matching contributions
• Life insurance and disability coverage
• Professional development opportunities, including training programs and tuition reimbursement
• Employee assistance program (EAP) for confidential counseling and support
• Wellness programs to promote employee health and well-being
• Flexible spending accounts (FSA) for healthcare and dependent care expenses
• Employee discount programs for various goods and services

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care and fostering a supportive and inclusive work environment. Here are some aspects of the WVU Medicine culture:

• Patient-Centered Care: WVU Medicine prioritizes the needs and well-being of patients, ensuring that they receive the highest quality care.
• Teamwork and Collaboration: WVU Medicine fosters a collaborative environment where team members work together to achieve common goals.
• Innovation and Excellence: WVU Medicine is committed to innovation and continuous improvement, always striving to deliver the best possible outcomes.
• Diversity and Inclusion: WVU Medicine values diversity and is committed to creating an inclusive environment where everyone feels welcome and respected.
• Professional Development: WVU Medicine supports the professional growth and development of its employees, providing opportunities for training, education, and career advancement.

How to Apply

To apply for the Associate Systems Analyst - Enterprise Imaging position, please click the "Apply" button located at the top of this page and complete the application in full. Be sure to highlight your relevant skills and experience, and showcase your passion for IT and patient care.

FAQ

1. What qualifications are required for this position?

   A Bachelor’s degree in Computer Science, Information Technology, or a related field is required. In lieu of a degree, a minimum of two (2) years of relevant experience will be considered. Relevant certifications and/or proficiencies may be required within 90 days following formal training provided by WVUHS Information Technology.

2. What are the core duties and responsibilities of this role?

   The core duties include assisting in diagnosing and resolving IT issues, supporting system modifications and testing, participating in functional and integrated testing, contributing to system error correction and optimization, assisting with user security management, collaborating on system enhancements, supporting the gathering of requirements, creating and maintaining technical documentation, and providing basic user support and training.

3. What skills are important for success in this role?

   Important skills include system maintenance, troubleshooting, problem-solving, system implementation, testing, user support, security management, documentation, collaboration, and communication. Familiarity with relevant certifications and healthcare interoperability standards (HL7, FHIR, DICOM) is also beneficial.

4. What is the career path for this position?

   The potential career path includes advancing from Associate Systems Analyst to Systems Analyst, Senior Systems Analyst, IT Project Manager, and ultimately IT Manager.

5. What benefits does WVU Medicine offer?

   WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement savings plan, life insurance, disability coverage, professional development opportunities, employee assistance program, wellness programs, flexible spending accounts, and employee discount programs.

6. What is the work environment like at WVU Medicine?

   WVU Medicine fosters a supportive and inclusive work environment, emphasizing teamwork, collaboration, innovation, and a commitment to patient-centered care. The organization values diversity and provides opportunities for professional growth and development.

7. How does this role contribute to patient care?

   This role contributes to patient care by ensuring the reliable and efficient operation of software systems that support clinical processes. By troubleshooting issues, implementing updates, and providing user support, the Associate Systems Analyst helps healthcare professionals deliver high-quality care to patients.

8. What opportunities are there for professional development?

   WVU Medicine offers various professional development opportunities, including training programs, tuition reimbursement, and mentorship programs. Employees are encouraged to pursue certifications and advance their skills to enhance their career prospects.

9. Is relocation assistance available for this position?

   Relocation assistance may be available for eligible candidates. Please inquire with the hiring manager or HR department for more information.

10. How does WVU Medicine support work-life balance?

    WVU Medicine supports work-life balance through flexible scheduling options, generous paid time off, and employee wellness programs. The organization recognizes the importance of balancing work and personal life and strives to create a supportive environment for its employees.