BRX Lead Registration Specialist at WVU Medicine - Gassaway, West Virginia

Role Overview

The BRX Lead Registration Specialist at Braxton County Memorial Hospital (BRX), part of WVU Medicine, plays a vital role in managing patient registration and ensuring the accurate collection of patient financial obligations. This position requires a detail-oriented individual with strong administrative and clerical skills, as well as the ability to lead and train other registration associates. The Lead Registration Specialist monitors registration activities, performs registration duties, assists in training employees, and coordinates downtime procedures. This role demands a high level of accuracy, efficiency, and customer service in a fast-paced environment.

A Day in the Life

As a BRX Lead Registration Specialist, your day will be dynamic and varied. You'll start by reviewing the day's schedule and prioritizing tasks to ensure optimal productivity. A significant portion of your time will be spent monitoring registration activities, ensuring that all registration associates are completing their duties accurately and efficiently. You will also be actively involved in performing patient registration, which includes obtaining demographic, billing, and insurance information, preparing consent forms, collecting payments, and creating patient identification armbands. In addition to registration duties, you will assist in training new employees and educating current staff on any updates to registration processes or policies. You'll also assist in coordinating downtime procedures to minimize disruptions during system maintenance or outages. You might also be required to adjust the daily staff templates based on call-offs or changes to the clinic. Throughout the day, you'll interact with patients, medical staff, and support staff, addressing inquiries, resolving issues, and providing excellent customer service. You'll also be responsible for maintaining a clean and organized workspace and ensuring compliance with hospital policies and procedures. Problem-solving and adaptability are key, as you'll need to address unexpected challenges and find solutions to ensure smooth registration processes.

Why Gassaway, West Virginia?

Gassaway, West Virginia, offers a unique blend of small-town charm and access to the beautiful natural landscapes of the Appalachian region. Located in Braxton County, Gassaway provides a close-knit community atmosphere where residents enjoy a slower pace of life. The town is surrounded by rolling hills, forests, and waterways, offering ample opportunities for outdoor activities such as hiking, fishing, and boating. Living in Gassaway allows you to escape the hustle and bustle of city life while still having access to essential amenities and services. The cost of living is generally lower than in larger urban areas, making it an affordable place to live and raise a family. Gassaway also boasts a rich local history and a strong sense of community pride, with local events and festivals that bring residents together. For those seeking a peaceful and nature-oriented lifestyle, Gassaway offers an appealing alternative to big-city living.

Career Path

The BRX Lead Registration Specialist position can serve as a stepping stone to various career advancement opportunities within WVU Medicine. With experience and demonstrated leadership skills, you could potentially move into roles such as Registration Supervisor, Patient Access Manager, or Revenue Cycle Analyst. WVU Medicine is committed to providing employees with opportunities for professional growth and development through training programs, mentorship, and tuition assistance. By continuously enhancing your skills and knowledge, you can advance your career within the organization and take on increasing levels of responsibility.

Salary and Benefits

The salary range for a BRX Lead Registration Specialist in Gassaway, West Virginia, typically falls between $35,000 and $55,000 per year, depending on experience, education, and certifications. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package that includes health insurance (medical, dental, vision), paid time off (PTO), a retirement plan with employer contribution, life insurance, disability insurance, an employee assistance program (EAP), tuition reimbursement, employee discounts, wellness programs, and flexible spending accounts. These benefits provide financial security, promote work-life balance, and support your overall well-being.

WVU Medicine Culture

WVU Medicine is committed to creating a culture of caring, respect, and teamwork. As an employee, you'll be part of a diverse and supportive team that values collaboration and innovation. WVU Medicine emphasizes patient-centered care and strives to provide the highest quality healthcare services to the community. The organization is dedicated to employee growth and development, offering numerous opportunities for training, advancement, and leadership development. WVU Medicine fosters a positive work environment where employees feel valued, appreciated, and empowered to make a difference in the lives of patients and their families.

How to Apply

To apply for the BRX Lead Registration Specialist position at Braxton County Memorial Hospital (BRX), please visit the WVU Medicine Careers website. Search for the job title "BRX Lead Registration Specialist" or the location "Gassaway, West Virginia." Click on the job posting and follow the instructions to submit your application. Be sure to complete all sections of the application and attach your resume and cover letter. If you meet the minimum qualifications and have the desired skills and experience, you will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position? The minimum qualifications include a high school diploma or equivalent, a state criminal background check, and one year of patient registration experience.
2. What are the key responsibilities of a Lead Registration Specialist? Key responsibilities include monitoring registration activities, performing patient registration duties, assisting in training employees, and coordinating downtime procedures.
3. What skills are essential for success in this role? Essential skills include patient registration knowledge, administrative skills, computer proficiency, attention to detail, and excellent customer service skills.
4. What is the typical work environment like? The work environment is fast-paced and high-volume, with frequent interactions with patients, medical staff, and support staff.
5. What opportunities are available for career advancement? Career advancement opportunities include roles such as Registration Supervisor, Patient Access Manager, or Revenue Cycle Analyst.
6. What benefits does WVU Medicine offer? WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, a retirement plan, life insurance, disability insurance, and tuition reimbursement.
7. Is there room to grow in this position? Yes, WVU Medicine offers various training and development programs to help employees grow and advance their careers.
8. What kind of training can I expect during the first few weeks? During the first few weeks, you'll receive training on registration procedures, hospital policies, computer systems, and customer service skills.
9. What opportunities are there to get involved in the community? WVU Medicine actively participates in community events and initiatives, providing employees with opportunities to give back and make a difference.
10. What is the most important quality WVU Medicine looks for in its employees? WVU Medicine values employees who are committed to providing compassionate, patient-centered care and who demonstrate a strong work ethic and a positive attitude.