Case Manager - Outpatient: Join WVU Medicine Healthy Minds Clarksburg

Are you a compassionate and dedicated social work professional looking to make a real difference in the lives of patients? WVU Medicine's Healthy Minds clinic in Clarksburg, West Virginia, is seeking a skilled and experienced Case Manager to join our outpatient team. In this role, you will be a vital link between patients, families, and providers, ensuring seamless and efficient care coordination. If you thrive in a fast-paced environment and are passionate about providing support and advocacy to those in need, this is an excellent opportunity to advance your career.

Role Overview

As a Case Manager in our outpatient clinic, you will play a critical role in managing patient care. Your primary focus will be to provide support to physicians, therapists, and staff, enabling them to deliver the highest quality of care efficiently. This involves handling crisis situations, coordinating referrals, managing medication refills, and serving as a liaison between patients, their families, and various healthcare providers within the department.

A Day in the Life of a Case Manager

Each day as a Case Manager will bring new challenges and opportunities to make a difference. Here’s a glimpse of what your daily routine might look like:

• Morning: Start the day by reviewing patient cases and prioritizing tasks. Handle urgent crisis calls, providing immediate support and guidance to patients in distress. Coordinate referrals to specialists and community resources, ensuring patients receive the necessary care.
• Mid-day: Assist with medication refill requests, communicating with providers and pharmacies to ensure timely refills. Meet with patients and families to provide education and support, addressing concerns related to their diagnosis, treatment, and overall well-being.
• Afternoon: Participate in multidisciplinary team meetings, collaborating with physicians, therapists, and other healthcare professionals to develop comprehensive care plans. Document all interactions, assessments, and interventions accurately and thoroughly.
• Ongoing: Work on securing prior authorizations from insurance companies, advocating for patients to receive the necessary treatments. Assist with discharge planning, ensuring patients have the resources and support they need upon leaving the clinic.

Why Clarksburg, West Virginia?

Clarksburg, West Virginia, offers a unique blend of small-town charm and big-city amenities. Nestled in the heart of the Appalachian Mountains, Clarksburg provides stunning natural beauty and abundant opportunities for outdoor recreation. With a low cost of living and a strong sense of community, Clarksburg is an ideal place to live and work. Enjoy local attractions such as:

• Watters Smith Memorial State Park
• Clarksburg City Park
• Robinson Grand Performing Arts Center

Additionally, Clarksburg is within easy driving distance of larger cities like Morgantown and Pittsburgh, offering access to a wider range of cultural and entertainment options.

Career Path for Case Managers at WVU Medicine

WVU Medicine is committed to fostering the professional growth of its employees. As a Case Manager, you will have opportunities to advance your career through training, mentorship, and leadership development programs. Potential career paths include:

• Senior Case Manager: Take on more complex cases and provide guidance to junior case managers.
• Case Management Supervisor: Oversee a team of case managers, ensuring quality and efficiency in service delivery.
• Clinical Social Worker: Pursue advanced licensure and provide therapy and counseling services to patients.
• Program Manager: Lead and manage specific programs within the healthcare system, focusing on improving patient outcomes.

Salary and Benefits

WVU Medicine offers a competitive salary and comprehensive benefits package to attract and retain top talent. The salary range for a Case Manager in Clarksburg, West Virginia, typically falls between $45,000 and $65,000 per year, depending on experience and qualifications. Our benefits package includes:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) for vacation, sick leave, and holidays
• Retirement plan with employer matching contributions
• Life insurance
• Disability insurance
• Flexible spending accounts (FSA) or health savings accounts (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement or assistance for continuing education
• Professional development opportunities
• Employee wellness programs
• On-site parking or transportation assistance
• Employee discounts on WVU Medicine services

WVU Medicine Culture

At WVU Medicine, we are committed to providing exceptional patient care in a supportive and collaborative environment. Our values include:

• Patient-Centered: We put the needs of our patients first.
• Respect: We treat everyone with dignity and respect.
• Integrity: We adhere to the highest ethical standards.
• Teamwork: We work together to achieve common goals.
• Innovation: We embrace new ideas and technologies to improve patient care.

We foster a culture of continuous learning and professional development, providing opportunities for employees to grow and advance their careers. WVU Medicine is an equal opportunity employer and values diversity in the workplace.

How to Apply

If you are ready to join our team and make a difference in the lives of patients, we encourage you to apply for the Case Manager position at WVU Medicine Healthy Minds Clarksburg. To apply, please follow these steps:

1. Click on the "Apply" button at the top of this page.
2. Complete the online application, providing all required information.
3. Attach your resume and cover letter, highlighting your relevant experience and qualifications.
4. Submit your application.

We review applications on a rolling basis and will contact qualified candidates for an interview. Thank you for your interest in WVU Medicine!

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualifications include a Bachelor’s Degree in Social Work or a related field and one year of experience in Social Work. A state criminal background check and federal background check (if applicable) are also required.

2. Is a West Virginia Social Work license required?

   A current West Virginia Social Work license is preferred but not required.

3. What are the physical requirements for this role?

   The role requires frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. The ability to sit for extended periods is also necessary.

4. What is the typical work schedule for a Case Manager?

   The typical work schedule is Monday through Friday, 8:00 AM to 5:00 PM, but may vary depending on the needs of the clinic.

5. Are there opportunities for professional development?

   Yes, WVU Medicine offers various professional development opportunities, including training programs, mentorship, and tuition reimbursement.

6. What is the dress code for this position?

   The dress code is business casual, ensuring a professional and comfortable environment.

7. How does WVU Medicine support employee well-being?

   WVU Medicine offers an employee assistance program (EAP), wellness programs, and other resources to support the physical and mental well-being of its employees.

8. What is the process for obtaining prior authorizations?

   Case Managers work with insurance companies to obtain prior authorizations for patient treatments, ensuring they receive the necessary care. They will submit required documentation and follow up with insurance providers to expedite the approval process.

9. How does the Case Manager role contribute to patient care?

   The Case Manager plays a crucial role in coordinating patient care, providing support and education, and ensuring patients have access to the resources they need. They act as a liaison between patients, families, and healthcare providers, promoting seamless and efficient care delivery.

10. What opportunities are there for growth within WVU Medicine?

    WVU Medicine offers a variety of career paths for Case Managers, including opportunities to advance to senior roles, supervisory positions, and clinical social work. The organization is committed to fostering the professional growth of its employees and provides resources and support for career advancement.