## Centralized Scheduler at WVU Medicine: Your Gateway to a Healthcare Career WVU Medicine is seeking a detail-oriented and customer-focused Centralized Scheduler to join our team at United Hospital Center (UHC) in Bridgeport, West Virginia. In this vital role, you will be the first point of contact for patients, responsible for scheduling, canceling, and rescheduling outpatient visits and procedures across multiple ambulatory clinics. Your exceptional communication and organizational skills will ensure patients receive timely and efficient care. **Role Overview** The Centralized Scheduler plays a crucial role in the smooth operation of our outpatient clinics. You'll be responsible for managing patient appointments, ensuring accurate patient registration, and collecting necessary information for billing and insurance purposes. This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a commitment to providing exceptional patient service. **A Day in the Life of a Centralized Scheduler** Your day will be filled with a variety of tasks, including: * **Scheduling Appointments:** Accurately scheduling patient appointments based on physician orders and clinic availability. * **Patient Registration:** Registering new patients and updating existing patient information in the electronic health record (EHR) system. * **Insurance Verification:** Verifying patient insurance coverage and obtaining necessary authorizations. * **Communication:** Answering phone calls, responding to emails, and communicating with patients, physicians, and other healthcare professionals. * **Payment Collection:** Collecting co-payments and other payments from patients. * **Problem Solving:** Resolving scheduling conflicts and addressing patient concerns. * **Maintaining Records:** Ensuring accurate and complete patient records. * **Cash Handling:** Managing and reconciling cash drawers. * **Work Queues:** Completing assigned tasks in a timely manner. **Why Bridgeport, West Virginia?** Bridgeport, West Virginia, offers a unique blend of small-town charm and big-city amenities. Located in the heart of the Appalachian Mountains, Bridgeport boasts stunning natural beauty, with opportunities for hiking, biking, and fishing. The city also has a thriving arts and culture scene, with numerous museums, galleries, and theaters. Bridgeport is a family-friendly community with excellent schools and a low cost of living. It's also conveniently located near major metropolitan areas, such as Pittsburgh and Morgantown. **Career Path Opportunities** WVU Medicine is committed to the growth and development of our employees. The Centralized Scheduler position can serve as a stepping stone to various career paths within our organization, including: * **Senior Scheduler:** Taking on more complex scheduling tasks and providing guidance to other schedulers. * **Clinic Coordinator:** Overseeing the daily operations of a clinic and supervising other staff members. * **Patient Access Manager:** Managing the patient access team and ensuring efficient patient flow. * **Revenue Cycle Specialist:** Focusing on billing and insurance processes. * **Healthcare Administration:** Pursuing a career in healthcare management or administration. We encourage professional development and offer tuition reimbursement to help you achieve your career goals. **Salary and Benefits** The estimated salary range for a Centralized Scheduler at WVU Medicine in Bridgeport, West Virginia is $30,000 to $45,000 per year. The actual salary will depend on your experience, skills, and qualifications. WVU Medicine offers a comprehensive benefits package, including: * Medical, dental, and vision insurance * Prescription drug coverage * Flexible spending accounts * Health savings accounts * Life insurance * Disability insurance * Paid time off (PTO) * Holidays * Retirement plan (401k or similar) * Employee assistance program (EAP) * Tuition reimbursement * Professional development opportunities * Wellness programs * Employee discounts **WVU Medicine Culture** At WVU Medicine, we are committed to providing exceptional patient care in a supportive and collaborative environment. We value teamwork, respect, and innovation. We strive to create a workplace where everyone feels valued and empowered to contribute their best. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. **How to Apply** To apply for the Centralized Scheduler position, please click the "Apply" button at the top of this page and complete the online application. **Frequently Asked Questions** **1. What are the essential functions of this job?** The essential functions include scheduling appointments, registering patients, verifying insurance, collecting payments, and providing excellent customer service. **2. What qualifications are required for this position?** You must have a high school diploma or equivalent. Experience in a healthcare setting is preferred. **3. What skills are needed to be successful in this role?** You need strong communication, organizational, and computer skills. **4. What is the work environment like?** The work environment is a standard office setting. **5. What opportunities for advancement are available?** Opportunities include Senior Scheduler, Clinic Coordinator, and Patient Access Manager. **6. What is the salary range for this position?** The estimated salary range is $30,000 to $45,000 per year. **7. What benefits does WVU Medicine offer?** WVU Medicine offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a retirement plan. **8. Is this a full-time position?** Yes, this is a full-time position. **9. What is the work schedule?** The work schedule is typically Monday through Friday, with some flexibility required. **10. Where is the United Hospital Center located?** The United Hospital Center is located in Bridgeport, West Virginia.